About this role
<p style="margin:0.0in 0.0in 6.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><u><span style="color:black">Billing Management</span></u></strong></p> <p style="margin:0.0in 0.0in 6.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="color:black">Job Summary :</span></strong></p> <p style="margin:0.0in 0.0in 6.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">The Billing Executive is responsible for supporting the end-to-end billing process and ensuring timely and accurate invoicing to clients. The role requires close coordination with engagement teams, Global Finance Service (GFS), and internal stakeholders to facilitate efficient client-to-cash operations for Thailand, Laos, Malaysia.</span></p> <p style="margin:0.0in 0.0in 6.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="color:black">Key Responsibilities:</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:6.0pt;font-size:11.0pt;font-family:Calibri, sans-serif">Review billing requests and coordinate with Engagement Managers (EM) and Engagement Partners (EP) prior to submitting billing requests through the SharePoint systems.</li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:6.0pt;font-size:11.0pt;font-family:Calibri, sans-serif">Raise and manage SNOW tickets related to client invoices, interfirm invoices, seminar invoices, and credit notes, and monitor the end-to-end process until completion.</li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:6.0pt;font-size:11.0pt;font-family:Calibri, sans-serif">Manage and execute invoice transmission through various channels, including print & post, client portals, and email, ensuring compliance with client requirements</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">Coordinate with Global Finance Service (GFS), business units, finance teams, and clients to resolve billing issues and ensure smooth completion of the billing process.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">Maintain and update client billing information including Bill-to / Payer-to details in the system.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">Provide guidance and support with engagement teams regarding the proper billing procedures.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">Prepare and analyze monthly billing reports and provide insights to support finance operations.</span></li> <li style="margin:0.0in 0.0in 6.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">Perform other duties and responsibilities as assigned by the supervisor.</span></li> </ul> <p style="margin:0.0in 0.0in 6.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="color:black">Qualifications:</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:6.0pt;font-size:11.0pt;font-family:Calibri, sans-serif">Bachelor’s degree in Accounting, Finance, Business Administration, or a related field</li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:6.0pt;font-size:11.0pt;font-family:Calibri, sans-serif">Minimum 2 years of experience in Accounting, Finance or Billing</li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:6.0pt;font-size:11.0pt;font-family:Calibri, sans-serif">Knowledge of accounting principles & taxation is required</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">Experience in billing or invoicing processes will be an advantage.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">Good communication skills (Thai & English)</span></li> <li style="margin:0.0in 0.0in 6.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">Good coordination and negotiation skills</span></li> </ul> <p><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Positive attitude, responsive, and service-minded.</span></p>