About this role
<p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="background-color:white"><strong><span style="font-family:Verdana, sans-serif">You’re only human. </span></strong></span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Verdana, sans-serif;background-color:white">It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. </span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Verdana, sans-serif;background-color:white">We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. </span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><div> <div> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>The Opportunity – Digital Health and Innovation Lead (Part-Time 0.6FTE)</strong></span></p> </div> <div> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">This newly created role sits at the intersection of digital transformation and innovation, helping shape how digital health and emerging technologies are integrated across Medibank. Reporting to the Squad Lead, Health Advisory, you will lead the identification, assessment and implementation of innovative digital health solutions that are clinically safe, strategically aligned and deliver meaningful outcomes for customers, patients and our people. Working across clinical, operational and digital teams, you will play a key role in advancing Medibank's digital health agenda and future-focused healthcare delivery. </span></p> </div> <div> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>How you will create value </strong></span></p> </div> <div> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">In this broad and dynamic role, you will add value by: </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Leading the identification and prioritisation of digital health, AI and emerging technology opportunities aligned to Medibank's strategic objectives. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Driving the assessment, piloting and implementation of innovative digital health solutions, ensuring they meet clinical governance, safety, privacy and risk requirements. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Building and maintaining a structured innovation and partnerships pipeline, translating strategic priorities into practical and scalable initiatives. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Providing expert advice on the clinical, operational and customer impact of new technologies and digital health solutions. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Building digital health capability across the Health Advisory Squad and broader enterprise through practical tools, frameworks, education and thought leadership. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Fostering strong partnerships across clinical, operational, technology and external stakeholder groups to ensure successful adoption and sustainable outcomes. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Acting as a trusted advisor and connector between clinical, business and technology teams to support innovation that is grounded in real-world clinical needs. </span></p> </li> </ul> </div> <div> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>About you </strong></span></p> </div> <div> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">You are an experienced medical professional with a strong background in digital health, innovation or transformation. You bring a strategic mindset, strong stakeholder engagement skills and the ability to translate complex concepts into practical solutions. Your passion for improving healthcare outcomes through innovation, combined with your clinical credibility and collaborative approach, will enable you to thrive in this role. </span></p> </div> <div> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Key attributes and experience include: </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Medical qualification (MBBS or equivalent) with significant clinical experience. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Demonstrated experience in digital health, healthcare innovation, transformation or health informatics. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Experience working across clinical and non-clinical teams to deliver strategic initiatives and organisational outcomes. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Strong understanding of clinical governance, risk management, safety and regulatory considerations relating to digital health solutions. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Knowledge of emerging technologies including AI, virtual care and data-enabled healthcare solutions. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Proven ability to influence stakeholders, build partnerships and navigate complex organisational environments. </span></p> </li> </ul> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Excellent communication, facilitation and problem-solving skills, with the ability to simplify complex concepts and drive practical outcomes. </span></p> </li> </ul> </div> </div><p> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">Imagine working with us </span></strong></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that</span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">’</span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">s why we</span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">’</span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">re reinventing work. </span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white"> </span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/</span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. </span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">Inclusion and Accessibility </span></strong></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.</span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us </span><span style="font-family:Verdana, sans-serif;color:#00b0f0;background-color:white">[email protected] </span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion</span><span style="font-size:11.0pt;line-height:115%;font-family:Verdana, sans-serif;color:#404040;background-color:white">/(please copy and paste the URL onto your browser)</span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Verdana, sans-serif;color:deepskyblue;background-color:white">Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work</span></strong><span style="font-size:11.0pt;line-height:115%;font-family:Verdana, sans-serif;color:black;background-color:white"> </span></p>