About this role
Job summary
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Adult Social Care - Older People and Physical Disability (OPPD)
OPPD East Social Care Pathway requires a Business Support Officer - Band 4 (Agenda for Change)
Part time post 18.75 hours per week, Monday & Tuesday 8.30am - 5.00pm and Wednesday 13:15-17:00
Location: Lichfield, Tamworth, East Staffs or Moorlands - blended working - working from home and in the office.
Main duties of the job
We are looking for a highly experienced and hard-working Administrator with leadership qualities to join the OPPD East Adult Social Care Pathway supporting our social care staff and managers to meet performance, service standards and a range of other key performance indicators. You will provide direct line management and supervision to a team of Customer Service Assistants and provide rostered shift coordination duties managing workflow in supporting the Customer Service Centre service delivery.
You will need to have experience of working with clinical systems and possess excellent communication skills, demonstrate initiative, creativity and flexibility to help prioritize and support the Social Work Practitioners and will be adept at reading/manipulating and analysing comprehensive performance related data. A strong sense of teamwork and commitment to maintaining high standards is essential to this position.
About us
By joining Team MPFT, you will be helpingyour communities and in return for this, we will support you by;
Supporting your career development and progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave Extensive Health and Wellbeing support and resources If you work in our community teams, we pay for your time travelling between patients Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates Salary sacrifice bikes up to £2k Free car parking at all trust sites Free flu vaccinations every year Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met) And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Job description Job responsibilities
All posts require suitable candidates who possess a good standard of literacy and numeracy, good communication and interpersonal skills, IT skills, including well developed data entry skills and working knowledge of Microsoft Outlook, Word and Excel, ability to multitask and prioritise own workload.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Detailed job description and main responsibilities
For further information of this role please see attached the job description and person specification.
Social Work Learning Academy (SWLA)
On appointment, the post holder will be auto-enrolled in the SWLA and aligned to the appropriate British Association of Social Work Professional Capabilities Framework. The relevant SWLA stage (i.e. stage 1 (ASYE), 2 (Social Worker) or 3 (Advanced Social Worker) will also be agreed taking all prior Continuous Professional Development (CPD) and relevant experience into consideration. The post holder will be required to take responsibility for their own Continuous Professional Development.
Person Specification
QUALIFICATIONS & TRAINING Essential
NVQ Level 3 Business Administration (or equivalent level of experience) OCR/ RSA III or equivalent experience To undertake training, where necessary to ensure own personal development and to develop new skills necessary to successfully carry out duties of this post.
Desirable
BTEC Diploma in Business Administration (Level 1)
EXPERIENCE Essential
Significant experience in administration duties. Previous experience of setting up office/ administrative systems Experience of analytical processes Ability to plan, schedule and organise day to day work Handling sensitive data
Desirable
Experience in the NHS Knowledge/ Experience of Trust Patient Clinical System Knowledge/ Experience of Local Authority client database
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Midlands Partnership NHS Foundation Trust
Address Lichfield District Council Offices
20 Frog Lane
Lichfield
WS13 6HP
United Kingdom
Employer's website https://www.mpft.nhs.uk (Opens in a new tab)