About this role
Job summary
The Mount Group Practice is a GP practice of 14,000 patients based in Doncaster City Centre. We are a large friendly and enthusiastic team consisting of 5 GP partners, 3 salaried GPs, 2 ANP's, 6 nurses, 2 pharmacists, 3 pharmacy technicians and 3 HCAs.
We are a training practice for GP registrars, and one of our GPs is very much involved in the local GP registrar training scheme.
Our practice works from two owned premises, one in the City Centre and the other in Bessacarr.
We are part of 4Doncaster PCN, which consists of 4 neighbouring practices.
With a large multidisciplinary team and a commitment to delivering high-quality, patient-centred care, we are seeking a motivated, career minded manager to work alongside our existing Management Team, to ultimately lead the operational, strategic, and financial management of the practice. You will be supported in this role by the Management Team, GP Partners, Nurse Clinical Lead, Pharmacy Team Lead and a Reception lead.
This is a senior leadership role, pivotal to the success and sustainability of the practice. You will work closely with the Management Team and GP Partners and other leads to maintain high performance, regulatory compliance, and business development.
Initially you will be required to work Wednesday to Friday 08:00 - 16:00. In time this will increase to a four day week.
Main duties of the job
The Manager will assist with the overall leadership, performance, and development of the practice across the following key areas:
Supporting the GP Partners to uphold the values and aims of the practice Strategic planning and innovation Financial and business operations HR and workforce developmentComplaint handling Operational efficiency and systems management Regulatory compliance (CQC, GDPR, Health & Safety) Stakeholder engagement and partnership working
About us
We are a well established large GP training practice, with a growing friendly team, providing a high standard of traditional family medicine.
We are high achievers in QOF & IIF.
Looking for a part time Manager to join our existing team. Primary Care Management experience is essential.
Job description Job responsibilities
Roles and responsibilities will be aligned to the applicants experience and strengths, and in time with training will lead to the following:
Organisational
Working with the Management Team to ensure the smooth operations of the practice, ensuring staff achieve their primary responsibilities
Leading change and continuous improvement initiatives
Coordinating, reviewing the updating of all practice policies and procedures with the Management Team.
Developing, implementing and embedding an efficient business resilience plan
Ensuring the team reach QOF targets (supported by the nursing and administrative leads)
Ensuring the practice maintains and complies with CQC regulation and registration
Managing internal practice meetings
Liaising with the PCN regarding funding, ARRS Roles, and Patient Participation Group (PPG) Meetings
Overseeing complaints effectively, delegating complaint investigations where appropriate to the Office Managers.
Efficiently manage projects as required to deliver new systems, service delivery and procedures on time and within agreed budgets.
Practice Development
Strategic leadership and practice representation within the Primary Care Network and with local stakeholder organisations.
Identify sources of new funding for projects, research new ways of working.
Write bids for new funding opportunities and working with other partner organisations
Identify opportunities to grow the patient numbers in an effective way, leading to efficiencies and income generation
Human Resource & Team Management
Management of clinical staff with the help of the partners and working with the Management Team and administrative staff.
Direct line management of all practice staff.
Identify and maintain the HR and workforce strategy, with the Management Team for the practice in line with the overall practice strategy
Ensure appropriate and effective recruitment and retention is developed and maintained, to deliver the right skill mix across the practice as needs change and develop.
Develop team leaders and managers within the practice to ensure they appropriately manage their teams with support
Ensuring compliance with legislation and overseeing disciplinary issues accordingly
Assurance that all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively
Financial
Overseeing the financial elements of the practice, to ensure practice financial balance and resilience including budgeting, income generation, utilisation of PCN income streams etc. in conjunction with the partners
Maintain relationship with accountancy provider
Managing contracts for service effectively in line with strategic planning priorities
Premises and Equipment
Liaising and overseeing the management of the premises, including health and safety aspects such as risk assessments and mandatory training with the Management Team. Planning future use for the premises.
Oversight and planning for all practice IT systems, delegating staff to act as administrators.
Ensuring compliance with IT security and IG
Coordinating of all projects within the practice
Secondary Responsibilities
In addition to the primary responsibilities, the Manager may be requested to:
Deputise for the partners at internal and external meetings
Act as the primary point of contact for Primary Care England, SYICB, community services, suppliers and other external stakeholders
Person Specification
Qualifications Essential
GCSE grade A to C in English and Maths Leadership or Management Qualification Experience working in Primary Care
Desirable
N/A
Experience Essential
Good IT Skills Good Communication skills Experience of Performance Management Workforce Planning
Desirable
Experience of working in primary care Experience of working in a GP practice
Knowledge, skills and keen to learn Essential
Good interpersonal and communication skills and ability to motivate
Desirable
As above
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mount Group Practice
Address 54 Thorne Road
Doncaster
DN1 2JP
United Kingdom
Employer's website http://www.mountgrouppractice.co.uk/ (Opens in a new tab)