About this role
Job summary
An opportunity has arisen to join a small, supportive team providing administrative support to the Countywide Complex Leg, Tissue Viability and Lymphoedema services.
While working within the admin team this exciting role also involves liaising with clinicians across the 3 services.
Main duties of the job
Providing administrative support to the Countywide Complex Leg, Tissue Viability and Lymphoedema services. Administering clinics, managing appointments and patient records. Processing patient new referrals on system Scanning of documents and attaching to patients notes Telephone, email and other electronic communication with patients, carers, colleagues and other health and social care professionals
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
About us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question. 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region. 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Job description Job responsibilities
Providing administrative support to the Countywide Complex Leg, Tissue Viability and Lymphoedema services. Administering clinics, managing appointments and patient records. Processing patient new referrals on system Scanning of documents and attaching to patients notes Telephone, email and other electronic communication with patients, carers, colleagues and other health and social care professionals This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visithttps://www.gov.uk/browse/visas-immigration/work-visas
Person Specification
Qualifications Essential
GCSE Maths & English - Grade C and above Level 3 NVQ in business and administration or Supervisory qualification, or equivalent experience.
Experience Essential
Knowledge/experience of administration duties
Desirable
Previous experience in healthcare setting
Skills Essential
Ability to work in a team Good organisational skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Gloucestershire Health and Care NHS Foundation Trust
Address Southgate Moorings
Kimbrose Way
Gloucester
GL1 2DB
United Kingdom
Employer's website https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)