About this role
Job summary
We are recruiting for a Housekeeper who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
We are looking for a House Keeper to join with an experienced renal team who has extensive experience in developing workforce to manage renal units.
This is an exciting opportunity to work within the Lister Haemodialysis Unit at Lister Hospital.
The East and North Herts NHS Teaching Trust has a proven track record of successfully developing and managing Renal Dialysis Units at Stevenage, St Albans, Bedford, Luton and Harlow (PAH). Spanning over three decades, our experience in dialysis, innovative research and treatment concepts has earned us national and international recognition.
The Strathmore Renal Unit is providing an environment with state-of-the-art IT systems and equipment. Post holders will be trained in the delivery of high quality patient care in a dialysis setting.
At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
You will work as an integral part of the team.
You will be responsible for the co-ordination all patient facilities/services in the unit area and for ensuring a clean, safe and comfortable environment.
The main elements of the role are contributing to a positive patient experience, ensuring the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet individual patient needs, as determined by the ward manager.
You will be required to work closely with contractors and support services departments.
You will assist in the monitoring of quality standards and be key in ensuring deficiencies are dealt with in a professional and timely manner.
About us
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Qualifications / Training Essential
Good basic education. Evidence of customer care training
Previous Experience Essential
Excellent customer care skills Previous experience in a health care setting.
Skills Essential
Ability to communicate in a variety of settings with individuals of varying levels of understanding. Ability to work within a team. Demonstrates a flexible approach to work.
Desirable
Understanding of quality and change in the clinical setting. Basic IT skills or willingness to develop
Knowledge Essential
Understanding of the requirements of the role.
Desirable
Basic understanding of NHS issues.
Other Requirements Essential
Good attendance record. Self-motivated.
Desirable
Car driver.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name East and North Hertfordshire Teaching NHS Trust
Address Lister Hospital
Corey's Mill Lane
Stevenage
SG1 4AB
United Kingdom
Employer's website https://www.enherts-tr.nhs.uk/ (Opens in a new tab)