About this role
Job summary
The post holder will provide comprehensive administrative support to the Medical Devices Team, undertaking a wide range of administrative tasks. This will include being a focal point of contact for HCT staff regarding the servicing and repair of medical equipment Hertfordshire Community NHS Trust (HCT) is a dynamic and forward-thinking organisation. Our Trust is one of a new generation of community health service Trusts in the NHS. We are responsible for delivering a wide range of community health services across Hertfordshire. Our services are well established and we have built up a proud reputation for quality and excellence thanks to the hard work and dedication of our staff. Our vision is to become a leading light in the provision of innovative programmes of care which maintain and improve the health and wellbeing of the people of Hertfordshire and other areas served by the Trust.
*Proposed Interview date: 10th August 2026*
Main duties of the job
Provide comprehensive administrative support to the Medical Devices Team, undertaking a wide range of administrative tasks. This will include being a focal point of contact for HCT staff regarding the servicing and repair of medical equipment.
About us
A big thank you for considering joining us at Hertfordshire Community NHS Trust. You'll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you
Job description Job responsibilities
Please read job description for more details.
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.
We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.
Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.
The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.
Person Specification
Qualifications Essential
Educated to GCSE standard or higher Administrative /professional qualification ( NVQ Level 3 or equivalent secretarial qualification)
Desirable
Educated to BTEC ONC level or higher in a technical subject
Experience Essential
Significant administration experience in a similar role. Previous working experience and knowledge of database management. Experience coordinating maintenance and repairs for disparate teams. Understanding of the role played by medical devices in the delivery of safe patient care. Knowledge and experience on types of medical devices used within community health services Arranging meetings and taking notes of meetings
Skills and Abilities Essential
Ability to manage complex issues , to research and investigate and challenge information Ability to communicate with clinical teams at all levels. Able to communicate with external contractors Advanced knowledge and proficiency in the use of Microsoft Office packages ( MS Word , Excel , Power Point and Databases) Skills in problem solving/ decision making Excellent oral and written communication skills with attention to detail Good telephone manner, well developed influencing and negotiating skills Able to work to agreed levels of standard and output
Personal Qualities Essential
Professional manner Highly organised and able to meet tight deadlines and work under pressure Flexible and adaptable Focus on good customer care Effective team player
Other Requirements Essential
Must have access to a car for business use to drive across sites unless exempt under disability arrangements of the DDA
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Hertfordshire Community NHS Trust
Address Hatfield Business Park
27 The IO Centre, Hearle Way
Hatfield
AL10 9EW
United Kingdom
Employer's website https://www.hct.nhs.uk (Opens in a new tab)