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Digital Support Worker @ University Hospital Southampton NHS Trust

GBOnsiteFull-timeJob reference C9188-26-0590
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About this role

Job summary

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for detailed job description of the role.

Main duties of the job

The Hepatology Team at UHS are recruiting a full time substantive Band 4 Digital Support Worker . The post involves working with the digital platform My Medical Record to monitor patients with liver disease and their surveillance so as to promote patient engagement and safe and timely care . You will work alongside another Digital Support Worker and be part of the Hepatology Multi Disciplinary team . Please read the JD and PS for the necessary skills required for this role

About us

University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

At UHS, we're committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.

At UHS, we proudly champion individuality, recognising that outstanding care is only possible with a diverse, inclusive team. We're committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

Job description Job responsibilities

The successful candidate will have excellent organisational skills alongside a background of Administration skills and relevant IT experience .

Person Specification

Qualifications, knowledge and experience Essential

NVQ or apprenticeship Level 3 in Health Numeracy skills and Literacy skills at level 2 (or equivalent) Proficient in use of Hospital systems Proven experience in a caring role Understanding of acute hospital environment and the role of SHCA Previous experience of working with the general public Ability to communicate with wide range of people Ability to work under own initiative and prioritise workload Ability to adjust to pressures of job Willingness to undertake further training Strong interest in digital/IT Experience of dealing with non-routine and complex problems, able to progress chase Interest in new ways of working and supporting clinical teams during periods of change Be able to take instruction / directions Aware of personal limitations Flexibility and adaptable to shift/work patterns

Desirable

Experienced and competent in additional clinical skills, as per job description Previous HCA experience Experience working with diverse audiences (e.g. volunteers, patients and/or community groups)

Trust Values Essential

Patients First Always Improving Working Together

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name University Hospital Southampton NHS Trust

Address University Hospital Southampton

Tremona Road

Southampton

SO16 6YD

United Kingdom

Employer's website https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)

Skills

NHSHealthcarePermanentNHS Trust

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