About this role
Our client is seeking an eCommerce Specialist to manage the day-to-day operations of their Shopify-based stores and drive online revenue growth.
Reporting to the eCommerce Manager, this role focuses on digital marketing, website optimization, and creating a seamless customer experience. You will plan and execute campaigns, analyze performance data, and ensure the eCommerce platform runs at peak performance.
Key Responsibilities Plan, create, and execute email and SMS marketing campaigns and flows Develop and manage the eCommerce marketing calendar (emails, SMS, web banners) ensuring brand-consistent creative and copy Maintain the product catalog with accurate, up-to-date product information Partner with developers to implement promotions and maintain a functional, on-brand website Monitor emerging eCommerce trends, review competitor sites, and recommend enhancements Oversee Shopify operations: product uploads, content updates, troubleshooting Optimize user experience to increase traffic, conversions, and revenue Coordinate brand promotions with the Trade Marketing Specialist Review social posts and ads with agency partners for quality and brand voice Manage surveys, campaigns, and testimonial sourcing/consent Analyze marketing data to refine campaigns; create weekly and monthly reports Serve as key contact for Amazon Accelerator, third-party marketplaces, apps, and content agencies
Requirements
2–3 years of marketing or eCommerce experience Bachelor’s degree in Marketing, Communications, or related field a plus Proficiency in Shopify, Google Analytics, and eCommerce apps Strong skills in Microsoft Office (Word, Excel, PowerPoint) Ability to analyze customer data and sales trends Knowledge of HTML and basic web design is a plus Strong written and verbal communication; proactive problem-solver Able to work independently and collaboratively in a fast-paced environment