About this role
ESSENTIAL DUTIES AND RESPONSIBILITIES – (KEY ACTIVITIES)
• Maintain and update an Asset Register for all commercial-use instruments (purchased and rental). • Track movement and status of instruments from warehouse to customer and back to the designated return location. • Monitor return rates for TSO and non-TSO instruments and escalate discrepancies. • Coordinate with multiple teams (TSO, Commercial Services, Accounting, Warehouse) to ensure proper documentation and timely return of assets. • Ensure compliance with traceability and FSN requirements, including accurate documentation at each step of the asset path. • Support financial accuracy by ensuring asset records align with accounting and operational data. • Identify issues in the instrument lifecycle and propose process improvements. • Provide weekly reporting on asset movement, outstanding returns, and risk items. SKILLS & QUALIFICATIONS
• Experience in asset management, supply chain, inventory control, or operations support. • Strong organizational skills and high attention to detail. • Ability to collaborate and follow up with cross-functional teams. • Working knowledge of spreadsheets, asset tracking tools, or ERP systems. • Good communication skills and ability to manage multiple priorities. • Background in operations support, supply chain or inventory/asset control • SAP experience is a must; Background in CRM (Salesforce, etc.) is preferred • Shared service/BPO experience is preferred
IDEAL CANDIDATE
• Someone who is proactive, detail-oriented, and skilled at tracking, documenting, and following up across multiple stakeholders to ensure that all instruments are accounted for throughout their lifecycle.