About this role
The HR Services Administrator (with Swedish) provides first-level support to employees by responding to HR-related inquiries and delivering efficient, accurate basic transactional processing. The role ensures a positive employee experience by addressing routine HR questions, resolving issues promptly, and maintaining the integrity of HR data and processes More about the role :
• First level support for employees and line managers in HR related inquiries • Answering internal inquiries • Responding to inquires and performing transactions using documented processes and policies (through Inquiry System) • Escalating issues to second level support or triages inquiries to the appropriate queue • Inputing basic employee data into the HRIS System database and / or documenting activities as requested • Generate basic reports and performance measurements • Reviewing documents and reports related to employee records in HR processes and verifies their accuracy • Support in various coordinative tasks for HR • Collaboration and support in various HR processes and process optimizations More about you :
• Commercial training completed • 1–2 years of HR experience • Administrative support and HR operations • Strong organizational and prioritization skills • Attention to detail and accuracy • Reliability and resilience • Ability to work independently and self-manage • Flexibility and openness to change • Team collaboration and teamwork • Customer and service orientation • Quality-focused mindset • Proficiency in MS Office • Strong IT affinity • Very good English language skills • Language skills in Swedish More about what we offer : As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.