About this role
About the client
Our client creates luxury, premium-quality playing cards and lifestyle products sold worldwide — from high-end boutiques to mass retailers like Walmart and Target. They’re a design-driven, detail-obsessed team, and they hold ourselves to the highest standard in every aspect of our work.
About the role
We’re seeking a seasoned Accounts Receivable Specialist to own end-to-end AR for our mass retail accounts, ensuring accurate invoicing, EDI compliance, cash application, deduction management, and proactive collections. This role is ideal for someone who thrives in high-volume retail environments, knows retailer systems inside-out, and has a track record of driving measurable improvements in AR performance.
What You’ll Do
Own AR for Mass Retail Accounts
Manage the full AR cycle for large retail partners — from invoice creation to payment posting. Ensure accurate invoicing and EDI compliance (810, 820, 850, 852 transactions). Post and apply customer payments promptly; reconcile discrepancies. Drive a proactive collections cadence to reduce Days Sales Outstanding (DSO) and keep aging current.
Deduction & Chargeback Management
Lead end-to-end deduction resolution through retailer portals (e.g., Walmart Retail Link, Target Partners Online). Investigate root causes of short-pays and chargebacks, compile supporting evidence, file and track disputes, and recover lost revenue. Maintain a high recovery rate through timely dispute resolution and accurate claim documentation.
Retailer Systems & Compliance Navigation
Monitor and resolve OTIF (On Time In Full) and other compliance fines. Reconcile PO/ASN/receipt variances in collaboration with 3PL partners and internal operations. Create and refine SOPs to prevent repeat issues, working cross-functionally with sales, logistics, and operations teams. Requirements
What We’re Looking For
4–6+ years of AR experience in a CPG/wholesale business selling into mass retail. Proven ability to manage high-volume dispute resolution and short-pay remediation. Strong KPI ownership: DSO reduction, dispute recovery rate, dispute cycle time improvement. Expert-level knowledge of mass retail portals and EDI transactions (810, 820, 850, 852). Familiarity with OTIF and retailer compliance requirements. Strong Excel skills and comfort working in ERP systems. Exceptional attention to detail, documentation, and follow-through. Professional references that can vouch for performance and reliability.