About this role
We're looking for a dynamic and results-driven Assistant Manager to join our team at our Chesterfield location (105 Long Rd). As an Assistant Manager, you'll play a crucial role in driving operational excellence, leading our team, and delivering exceptional customer experiences. This is an exciting opportunity to develop your management skills while contributing directly to the success of our organization. You'll work collaboratively with your team to ensure smooth daily operations, maintain high standards, and foster a positive, inclusive work environment where everyone can thrive.
Lead and supervise shift operations, ensuring all team members are engaged, motivated, and performing at their bestManage cash handling, financial transactions, and money reconciliation with accuracy and transparencyInteract professionally and empathetically with customers, addressing concerns and ensuring satisfactionTrain, coach, and develop team members, providing constructive feedback and fostering their growthAnswer phones, take orders, and handle customer inquiries with a friendly and efficient approachMaintain store cleanliness and organization, setting the standard for operational excellenceMake decisive, analytical decisions to solve problems and optimize daily operationsManage inventory, supplies, and resources to support smooth store functioningCommunicate clearly with upper management regarding performance metrics, challenges, and opportunitiesLift and move items up to 25 pounds as part of regular operational dutiesDemonstrate a detail-oriented approach to all tasks while maintaining flexibility in a fast-paced environment Proven leadership and team management experience with the ability to motivate and develop employeesStrong math and problem-solving skills with demonstrated money management capabilitiesExcellent customer service skills with a genuine commitment to customer satisfactionOutstanding communication skills, both written and verbal, with the ability to articulate ideas clearlyFriendly, professional demeanor with a positive attitude and genuine smileReliable, responsible, and diligent work ethic with strong organizational skillsAbility to multitask, prioritize effectively, and manage time efficiently in a dynamic environmentConflict resolution and interpersonal skills that promote collaboration and inclusivityPhysical capability to lift up to 25 pounds regularly and stand for extended periodsAnalytical mindset with the ability to assess situations and make sound decisionsExperience in retail, food service, or hospitality operations (preferred)Demonstrated resilience and adaptability in handling changing priorities and challengesHigh school diploma or equivalent (preferred) All your information will be kept confidential according to EEO guidelines.