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Manager Workforce Management @ Humana

Orlando, FloridaOnsiteFull-time
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About this role

As Manager, Workforce Management, you will lead a team of analysts to deliver advanced workforce insights and strategic operational decisions for CenterWell Pharmacy. Oversee staffing, scheduling, and intraday management, while providing coaching and performance improvement. Ideal for experienced professionals with strong analytical and leadership skills in workforce management.. Category: Human Resources

Skills

process managementstakeholder managementschedulingworkforce managementanalytical problem solvingcontact center managementworkforce management analysisperformance managementpharmacy operationsvendor managementverintreal-time workload analysisservice level managementgenesys contact centerfive9

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