About this role
Job Description Summary You will be responsible for installation, configuration, maintenance, and repair of medical equipment, ensuring optimal performance and compliance with regulatory standards.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description Activities & Responsibilities
• Install and configure a range of medical equipment, focusing on one modality. • Conduct testing and calibration to ensure optimal performance. • Train healthcare staff on operation and basic troubleshooting. • Perform preventive maintenance and corrective operations of moderate complexity. • Capture and maintain accurate documentation, including debriefing, parts ordering, and KPI metrics. • Apply and coach to ensure EHS and compliance standards are met. • Leverage customer knowledge to assist with contract and on-demand revenue growth. • Escalate complex problems to experienced peers. • Lead communications with customers and serve as escalation point for concerns, including installations. • Remote fixing and equipment diagnostics Technical Knowledge & Hard Skills
• Successfully completed ECT program or foundational experience in a similar role. • Proficient in one modality; developing knowledge in another. • EHS champion with strong compliance mindset. • Knowledge of Lean & Continuous Improvement principles. • In-depth knowledge of all processes and tools related to the role. • Trained and updated in all mandatory training. • Strong written and verbal communication skills. • English: Read, understand, and hold conversations. • Skilled in using Excel, PowerPoint, and other tools to analyze service data and present findings clearly and effectively. • Comfortable using digital tools to analyze performance data and communicate results through structured presentations. • Capable of assisting with network setup and troubleshooting for connected medical devices, including IP configuration and basic IT coordination.
Behavior & Soft Skills
• Embrace company cultural behaviors. • Technical curiosity to learn and solve problems. • Safety-first mindset. • Collaboration and one-team approach. • Rigor, organization, and efficient time management. • Listening skills and composure. • Seeking feedback and advice to grow and learn. • Customer-focused mindset. • Ability to adapt to change with a positive attitude. • Coaching and mentoring potential.
Additional Information Relocation Assistance Provided: No