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Senior Director, US Employer Operations - Head of Medical Call Centers @ Cigna Group

Bloomfield, New Jersey, USOnsiteFull-time
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About this role

Join our team as Senior Director, US Employer Operations – Head of Medical Call Centers. Lead enterprise strategy, transformation, and operational excellence for a $60M organization. Drive innovation, talent development, and customer experience across 1,300+ teams. Shape the future of healthcare service delivery at scale with The Cigna Group. Ready to make an impact? Apply now!. Category: Operations

Skills

operations managementchange managementcontact center technologiesai-enabled solutionsservice delivery transformationvendor managementbudget managementperformance guarantee managementregulatory compliancedata analyticsmicrosoft officestakeholder managementtalent managementstrategic planningteam building

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