About this role
The following position is to serve as a Manager as part of DENSO’s North America Production Control Engineering (NAPCE) department. NAPCE serves DENSO’s North America Group Companies in support of Production Control & Logistics operations and systems. Position Responsibilities: Responsible Process Improvement & Training • Oversee operations analysis to identify areas where the user and/or system can be improved. Identify best practices for standard jobs in North America with a focus to strengthen weak areas. • Identify training opportunities and system improvements required to share the best practice across DENSO North American plants. • Create and maintain user documentation (e.g. user manuals, training documents, etc.) for North America Production Control and Logistics operations and systems. • Conduct user training to improve user knowledge and maximize the users’ ability to effectively use the systems and processes. System Design • Study user jobs within DENSO MRP system, gather user requirements and create detailed user specifications that will be used by Information Systems (IS). • Develop detailed test plans and compete testing to confirm IS development was correct, report and problem solve any issues. • Work with all North America DENSO Plants on implementations to prevent impact. • Manage all customer requirements for shipping to our TIER 1 customers. Ensure EDI Loading, Customer labels, Master labels and ASN’s are in specification. If a customer requires change, utilize new specifications and work with IT to develop. Project Management • Create project schedules, test plans, system testing, user training, user manuals, and problem reporting for project team and management. This activity can range from large projects that have multi-department project teams to smaller projects that are completely self-directed. Problem Solving • Oversee Helpdesk type support for system issues related to user understanding. Work closely with North America Information Systems and users to troubleshoot critical system issues (e.g. customer orders & shipping, supplier orders, etc). Required Qualifications: • Bachelor’s degree or higher in Engineering, Computer Science or Supply Chain Management • Professional experience developing knowledge in production planning, material planning, supply chain management, customer ordering/shipping, inventory management, warehouse management and supply chain risk management. • 10 years of direct experience required. Required Sills: • Kaizen-Mind based on the views of other DENSO Group Companies in North America from user's perspective to gain benefit • Strong ability to lead and negotiate with other DENSO Group Companies. • Strong documentation skills to assist DENSO Production Control standardization