About this role
Stateroom Service Attendant
Job Description: Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
Additional Information: • Reports to: Assistant Quick Service Manager • Direct reports: N/A • Level: Crew Member • Contract Length: Six months on, two months off
This is a SHIPBOARD role.
Applicants must: • Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel • Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion • Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan • Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control • Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices • Be willing to be appreciative of working and living in a multi-cultural environment • Be comfortable living in a confined space with strict rules and regulations • Adhere to a structured lifestyle, personally and professionally
Your Responsibilities: • Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this) • Complete a pre-employment medical • Obtain a criminal background check • Bring approved work shoes **Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
Basic Qualifications: • Minimum six months of room service experience required • Good phone experience • Ability to lift 30 lb. tray
Preferred Qualifications: • Ship experience preferred
Responsibilities: • Provide stateroom dining to all staterooms onboard for 24 hour Room Service • Responsible for all side work including stocking pantry, maintaining equipment, setting up trays, and supervise guest passageways to clear dirty trays • Responsible for delivering daily amenities as ordered • Preparation of orders, involving light culinary work • Responsible for regular maintenance of Food and Beverage set up • Collect all posted breakfast orders from Guest staterooms • Request proof of identity to verify age of Guest before serving alcoholic drinks to Guests that appear to be under age • Demonstrate ability and confidence to discontinue serving alcohol to specific Guests • Maintain USPH sanitation and cleanliness standards throughout work area • Practices up-selling and suggestive selling techniques