About this role
Retail Sales Associate - Bibbidi Bobbidi Boutique
Job Description: Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today. As a Retail Sales Associate in the Bibbidi Bobbidi Boutique, you will be a Fairy Godmother's Apprentice or veteran Pirate and magically transform guests into a princess, knight or pirate, and complete transformations to the highest possible standard through use of correct techniques for hair styling, nail painting and make-up application. You will support other onboard retail locations and proactively sell ship/island merchandise in fixed and mobile retail locations; product focus could include DCL specialty merchandise, onboard art program, duty free products, liquor, tobacco, perfumes, jewelry, and princess, knight, pirate and glitter/glow makeover experiences. You will also maintain daily cleanliness of shop floor, display tables and windows, and stockrooms and ensure the shelves are stocked in all merchandise locations. You will report to the Retail Manager
Additional Information: This is a SHIPBOARD role. Applicants must:
• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel • Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion • Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan • Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control • Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices • Be willing to share a cabin with other crew members and appreciative of working and living in a multi-cultural environment • Be comfortable living in a confined space with strict rules and regulations • Adhere to a structured lifestyle, personally and professionally Your Responsibilities:
• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this) • Complete a pre-employment medical • Obtain a criminal background check • Bring approved work shoes **Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
Basic Qualifications: • Minimum six months of experience in retail or sales in a fast-paced environment, within the last three years • Demonstrate strong knowledge, enthusiasm and passion for the Disney product, characters and story telling • Able to story tell and portray the role of Fairy Godmother’s Apprentice or a Pirate for several hours at a time • Strong communication skills, both verbal and written • Ability to demonstrate a focus towards exceeding Guest satisfaction and sales goals in order to exceed incentive targets which impacts the individual, team and overall • Must be able to lift and/or move 40-pound items • Computer efficient
Preferred Qualifications: • Experience and knowledge of hair, make-up and/or nail application preferred • Multi-lingual preferred
Responsibilities: • Ensure a clean, efficient, neatly organized stock room • Perform accurate inventory counts (mark up, mark down, etc.) • Maintain the Crew Store • Receive, log, and unload all merchandise that boards the vessel in preparation for each cruise • Assist in the ordering of merchandise through the Disney inventory management system • Support daily promotions such as purchase with purchase and special events and themed activities • Assist with price adjustments, floor moves, and receiving merchandise stock • Consistently ensure sales targets are met and/or exceeded