About this role
<p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong><span id="cke_bm_2406S" style="display:none"> </span>Req Id: </strong><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">431411</span></span></span></span></p> <p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:16.0px">Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. </span></span></p> <p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:16.0px">We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.</span></span></p> <p> </p> <p> </p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Summary</b></H2> </div><div><div><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We are seeking a highly skilled Technical Architect II to support the evolution, automation, and reliability of Bell's cloud infrastructure. In this role, you will be responsible for designing, implementing, and managing enterprise-scale bare metal server environments that underpin critical cloud services. You will drive infrastructure standardization, enhance operational efficiency through automation using Python and Ansible, and ensure the security, performance, and scalability of physical server platforms. Working within an Agile and DevOps environment, you will collaborate with cross-functional teams, mentor technical specialists, and contribute to the delivery of innovative, resilient, and future-ready infrastructure solutions. The ideal candidate possesses strong Linux administration expertise, extensive datacenter operations experience, and a passion for automation and continuous improvement.</span></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Key Responsibilities</b></H2> </div><div><ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Infrastructure Standards & Evaluation </span> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Implement and standardize our physical server infrastructure (bare metal) solutions to ensure a scalable, reliable, and high-performance foundation for our cloud services. </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Evaluate the technical requirements and feasibility of incoming bare metal requests, ensuring optimal resource allocation and alignment with our standards. </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Implement and maintain robust security hardening for bare metal servers through advanced configuration management, access controls, and encryption. </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Assess plan and coordinate critical software and firmware updates, guiding the team on security patches and performance enhancements. </span></li> </ul> </li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Automation & Operational Excellence </span> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Develop and implement the automation of repetitive tasks using scripting (Python, Bash) and automation tools (Ansible) to streamline operations and enhance consistency. </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Configure, monitor, and optimize the health, and performance of cloud computing physical servers (such as HPE, DELL, Cisco, Supermicro, etc.). </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Troubleshoot and resolve complex software issues, hardware failures, kernel panics, and system performance degradation. </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ensure all bare-metal deployments comply with regulatory requirements and internal governance policies. </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Maintain comprehensive documentation of system configurations and procedures to empower the team and ensure operational continuity</span></li> </ul> </li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Leadership & Collaboration </span> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Mentor and provide technical guidance to a team of two technical support specialists in a dynamic, agile environment. </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Collaborate closely with vendors and internal teams to deliver efficient support solutions and contribute to cross-functional problem resolution. </span></li> </ul> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Critical Qualifications</b></H2> </div><div><div> <div> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>Degree in Computer Science or Information Science</span> </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>5 to 10 years of technical and operation experience in IT</span> </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>Strong knowledge of </span><span>physical server hardware</span><span> and data center management</span> </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>Advanced </span><span>Linux</span><span> knowledge (medium to high level)</span> </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>Experience building and maintain </span><span>Ansible </span><span>playbooks (including Ansible tower)</span> </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>Server hardware and firmware management tools:</span> </span> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>HPe</span><span> OneView </span> </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>HPe </span><span>OneView Global Dashboard</span> </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>DellEMC</span><span> OpenManage</span> </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>DellEMC SupportAssist Enterprise</span> </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>Cisco</span><span> Intersight</span> </span></li> </ul> </li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>Python</span><span>/API (intermediate to advance)</span> </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>Strong problem-solving skills and ability to work under pressure.</span> </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>Strong time management skills and work ethic to manage multiple accountabilities.</span> </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>Ability to build relationships and work effectively with internal players and vendors</span> </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>Embrace change within the same team</span> </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>Available to work 24/7 on call (rotating schedule) </span><span> </span></span></li> </ul> </div> </div></div></div></div><p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Adequate knowledge of French is required for positions in Quebec. </span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><u><strong>Additional Information:</strong></u></span></span></p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Position Type: </strong>Management<strong> <br>Job Status: </strong>Regular - Full Time<strong> <br>Job Location: </strong>Canada : Ontario : Toronto || Canada : Ontario : Mississauga || Canada : Quebec : Montreal<strong> </strong><br><strong>Work Arrangement:</strong> Hybrid<strong> </strong><br><strong>Application Deadline: </strong>08/03/2026<strong> </strong></span></span></p> <p> </p> <p style="margin-bottom:11.0px"><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.</span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong><u>Please apply directly online to be considered for this role. Applications through email will not be accepted.</u></strong></span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. </span></span></p> <p> </p> <p style="margin-bottom:13.0px"><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#2b2b2b">At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong. </span></span></span></p> <p style="margin-bottom:13.0px"> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#2b2b2b">Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or </span><a style="color:#0563c1;text-decoration:underline" href="mailto:[email protected]">[email protected]</a><span style="color:#2b2b2b"> to make arrangements.<span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">If you have questions or feedback regarding accessibility at Bell, we invite you to complete the <a title="" href="https://www.bce.ca/Accessibility_services/Accessibility_Feedback?brand=bce" target="_blank" rel="noopener">Accessibility feedback form</a> </span></span><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">or visit our <a title="" href="https://www.bce.ca/Accessibility_services" target="_blank" rel="noopener">Accessibility page</a></span> </span><span style="font-size:16.0px">for other ways to contact us.</span></span></span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (<a style="color:#0563c1;text-decoration:underline" href="https://www.phenom.com/talent-acquisition">see Phenom for details</a>) to learn more about how we collect, use, and disclose your personal information.</span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Created: Canada, ON, Toronto</span></span></p> <p> </p> <p style="text-align:center"><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Bell, one of <a href="https://reviews.canadastop100.com/top-employer-bell?lang=en" target="_blank" rel="noopener">Canada's Top 100 Employers.</a></strong></span></span></p>