About this role
<p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Permanent Full Time </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:white">-</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">The Transfers Specialist is responsible for facilitating the transfer of advisor’s blocks of business, whether through a change of MGA’s or the sale of business between advisors </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">You will work with carriers and other MGAs to ensure that all requirements and criteria are met for the block transfer, and work with multiple departments to process the block transfer. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">The Transfers Specialist maintains detailed tracking of all transfers, investigates any potential issues, and verifies the accuracy and timeliness of all data being transferred.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>What you will do</strong></span></p> <p> </p> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Work closely with carriers and other companies to facilitate the transfer of advisor’s blocks of business between MGA’s</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Submit all required transfer documents to other MGA’s for block valuation</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Work with Finance team to complete the valuation for blocks of business being transferred out, validate valuation for blocks transferring in, and issue or receive payment</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Pull client listings from carrier websites to verify accurate and complete transfer, investigate when business is not moved properly</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Coordinate with Compensation team to identify any debt, and advise the carrier of any issues preventing the completion of the transfer in/out</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Update Wealthserv Insurance to transfer business over, and notify the FundServ team of the completed buy/sell, in order to move business on Wealthserv Investment</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Manage and update cases on Salesforce to document progress of all transfer activities</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Maintain Sentry File system to ensure data integrity on all back office systems, and allow for easy referral and retrieval of information</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Terminate advisor shells upon transfer outs of FH to maintain accurate profile counts</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Maintain a full understanding of transfer in/out, buy/sell process, compliance and privacy rules/laws, transfers of business and consolidations</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>What you will bring</strong></span></p> <p> </p> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">1+ year of experience in the insurance or financial services industry</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Knowledge of contracting processes within the MGA and insurance industry</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Proven experience in Microsoft Office applications </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Completion of Post-Secondary School, or equivalent</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Knowledge of WealthServ an asset</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Detail-oriented</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Analytical and problem-solving skills</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Excellent organizational and time management skills</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Strong interpersonal and communication skills. Communicates effectively (internally and externally)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Strong customer service mindset</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Demonstrated flexibility and adaptability to work in an ever-changing environment</span></li> </ul><p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:white">-</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">The base salary for this position is between <strong>$48,400 - $72,600 </strong>annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Grow with Canada Life</strong> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><em>We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. </em> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><em>We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!</em> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>What we offer</strong>: </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: </span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Career Development</strong>: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Health & Wellness:</strong> Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Time Off:</strong> In addition to regular vacation and personal days, we support community involvement with a volunteer day. </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Financial Security:</strong> Company-matching pension plan, share ownership program and additional investment options. </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Rewards and Recognition: </strong>Employee recognition programs, service milestone celebrations, employee discounts and more!<strong> </strong> </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Emphasis on Community</strong>: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. </span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Learn more about <a style="color:dimgray" href="https://www.canadalife.com/about-us.html" target="_blank" rel="noopener">Canada Life</a>. </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><em>We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact </em><a style="color:dimgray" href="mailto:[email protected]" target="_blank" rel="noopener"><em>[email protected]</em></a><em>. All information provided will be handled in accordance with applicable laws and Canada Life policies.</em> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong><em>Canada Life</em></strong><strong><em> </em></strong><strong><em>would like to thank all applicants, however only those who qualify for an interview will be contacted</em></strong>. </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">#LI-Hybrid </span></p>