About this role
<p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><strong><span style="font-family:Arial, sans-serif;color:#f1c40f;background-color:white">This role is open for both iAspire candidates and external talents. We encourage you to refer candidates to this role.</span></strong></span></p> <p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><strong><span style="font-family:Arial, sans-serif;color:#3498db;background-color:white">Position Title: </span></strong><span style="font-family:Arial, sans-serif;color:black;background-color:white">Account Manager</span></span></p> <p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><strong><span style="font-family:Arial, sans-serif;color:#3498db;background-color:white">Job Summary:</span></strong><span style="color:#3c3c3c;background-color:white"><br> </span></span></p> <p style="text-align:justify;margin:0.0in 0.0in 1.0E-4pt;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Drives and manages the relationship with the business and ITG. Ensures the end-to-end delivery of IT business needs from project ideation to implementation. Works with the business units and provides significant inputs to the definition and maintenance of the client’s overall IT strategy covering projects and business-as-usual (BAU) system enhancement requests.</span></p> <p style="text-align:justify;margin:0.0in 0.0in 1.0E-4pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in 0.0in 1.0E-4pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Specific Duties & Responsibilities:</span></strong></p> <p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Align IT plans of business units with the business units’ goals and strategies. </span></li> </ul> <p style="line-height:115%;margin:0.0in 0.0in 1.0E-4pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Conduct regular client touchpoints to provide status of priority projects and BAU requests.</span></li> </ul> <p style="line-height:115%;margin:0.0in 0.0in 1.0E-4pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Overall accountable for the ideation activities and initiation activities for enhancements and subscriptions.</span></li> </ul> <p style="line-height:115%;margin:0.0in 0.0in 1.0E-4pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Review and coordinate with appropriate business units for the relevant costs and budget associated to their projects.</span></li> </ul> <p style="line-height:115%;margin:0.0in 0.0in 1.0E-4pt 0.5in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="text-align:justify;line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Works with the business and ITG in defining priority levels for the clients’ system requests; negotiates with clients on issues related to resource contention and delivery dates </span></li> </ul> <p style="line-height:115%;margin:0.0in 0.0in 1.0E-4pt 0.5in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="text-align:justify;line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Handles the assessment and evaluation of BAU system enhancements requested by business unit</span></li> </ul> <p style="text-align:justify;line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="text-align:justify;line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Participates in the preparation of the business case and high-level requirements documents, in support of firming up technology solutions for clients’ specific needs</span> <p style="margin:0.0in 0.0in 1.0E-4pt 18.75pt;text-align:justify;line-height:115%;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Establish collaboration and teamwork with business units, key personnel and stakeholders.</span></li> </ul> <p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Qualifications:</span></strong></p> <p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <div><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">At least 3–5 years experience in:</span></div> <div> <p style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </p> <ul> <li style="list-style-type:none"> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Account Management / Relationship Management</span></li> </ul> </li> </ul> <p style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </p> <ul> <li style="list-style-type:none"> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">IT Project Management or Business Analysis</span></li> </ul> </li> </ul> <p style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </p> <ul> <li style="list-style-type:none"> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Stakeholder or Client Engagement roles</span></li> </ul> </li> </ul> <p style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </p> <span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience in banking/financial services is highly preferred (if applicable)Proven experience handling:</span></div> <div> <p style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </p> <ul> <li style="list-style-type:none"> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Multiple stakeholders (business + IT)</span></li> </ul> </li> </ul> <p style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </p> <ul> <li style="list-style-type:none"> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">End-to-end project coordination or delivery support</span></li> </ul> </li> </ul> <p style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </p> <p style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Other Details:</span></strong></p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Rank:</span></strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#3c3c3c;background-color:white"> Junior Officer</span></p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Unit:</span></strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#3c3c3c;background-color:white"> Enterprise Services Sector / Information technology Group / IT Delivery / Account Management Department</span></p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:#3c3c3c;background-color:white"><br></span><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Location:</span></strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#222222;background-color:white"> Metrobank Center, Taguig</span></p> </div>