About this role
<p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:11.0px">At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. </span></span></p> <p> </p> <p> </p> <p> </p> <p> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>AIA – Agentic AI/Gen AI</strong></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>The opportunity</strong></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY GDS is seeking a motivated, quality-focused, and hands-on <strong>Agentic AI & Generative AI Senior</strong> to join our AI team. The ideal candidate will have experience in the <strong>Banking domain</strong> and strong development exposure in building AI, GenAI, and Agentic AI solutions. As an Agentic AI & Gen AI Senior, you will contribute to the design, development, testing, deployment, and maintenance of AI-powered applications across banking processes. The role requires hands-on experience with <strong>Azure AI ecosystem, LLM-based applications, RAG solutions, AI agents, agent orchestration frameworks, and modern software engineering practices</strong>. The candidate should be comfortable working with architects, managers, data scientists, and engineering teams to deliver scalable, secure, and production-ready AI solutions.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Your key responsibilities</strong></span></p> <p style="text-align:justify"> </p> <ul style="text-align:justify"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Develop and implement Agentic AI, Generative AI, and AI solutions specifically for Banking use cases under the guidance of managers and solution architects.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Translate functional and technical requirements into working AI components, APIs, prompts, workflows, agents, and reusable development modules.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Build and enhance LLM-powered applications, AI copilots, RAG pipelines, Agentic RAG workflows, autonomous agents, and multi-agent orchestration flows.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Work with data scientists, AI engineers, architects, product teams, and banking domain stakeholders to develop high-impact AI solutions.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Develop banking-focused AI solutions for use cases such as customer servicing, document intelligence, lending support, credit assessment, fraud detection, KYC/AML support, compliance assistance, and operations automation.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Use Azure OpenAI, Azure AI Foundry, Azure AI Services, Azure AI Search, Azure Machine Learning, Azure Functions, Azure DevOps, and related Azure services to build and deploy enterprise AI applications.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Implement AI agents and orchestration workflows using frameworks such as Microsoft Agent Framework, LangGraph, LangChain, CrewAI, and related tools.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support data preprocessing, prompt engineering, vector indexing, retrieval workflows, model integration, testing, evaluation, observability, and performance tuning.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Follow secure coding, Responsible AI, AI governance, model validation, documentation, and compliance practices while developing AI solutions.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Participate in agile delivery ceremonies, sprint planning, code reviews, defect resolution, deployment support, and production monitoring activities.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Create technical documentation, reusable components, solution notes, and implementation guides for AI and Agentic AI solutions.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Stay updated with emerging GenAI, Agentic AI, LLMOps, Azure AI, cloud AI services, and software engineering practices relevant to Banking.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Present technical progress, demos, solution components, and development outcomes to internal stakeholders and client teams.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support junior developers and analysts through knowledge sharing, code walkthroughs, and hands-on guidance.<strong> </strong></span></li> </ul> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Skills and Attributes:</strong></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Professional Experience</strong></span></p> <p style="text-align:justify"> </p> <ul style="text-align:justify"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">5–9 years of experience in Artificial Intelligence, Generative AI, Agentic AI, Machine Learning, Data Science, or AI application development, with hands-on experience in building and deploying AI solutions.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience working on AI / analytics / software engineering projects within the Banking domain is preferred.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Good hands-on exposure to developing LLM-based applications, RAG solutions, AI agents, APIs, cloud-native components, and production-ready AI workflows.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience working in agile delivery teams and collaborating with architects, managers, data scientists, engineers, and business stakeholders.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Educational Background</strong></span></p> <p style="text-align:justify"> </p> <ul style="text-align:justify"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Bachelor’s or Master’s degree in Computer Science, Data Science, Artificial Intelligence, Machine Learning, Engineering, Mathematics, Statistics, or a related quantitative field.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Certifications in Azure AI, Azure Fundamentals, Generative AI, Machine Learning, Cloud Technologies, or Agentic AI platforms are preferred.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Technical Skills</strong></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Agentic AI & Generative AI</strong></span></p> <ul style="text-align:justify"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Hands-on experience with Agentic AI, AI agents, RAG, Agentic RAG, LLM applications, prompt engineering, AI copilots, workflow automation, model evaluation, and enterprise GenAI development.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Microsoft Azure AI Ecosystem (Mandatory)</strong></span></p> <ul style="text-align:justify"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Practical experience with Azure OpenAI, Azure AI Foundry, Azure AI Services, Azure AI Search, Azure Machine Learning, Azure Functions, Azure DevOps, and Azure-based deployment patterns.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Agentic AI Frameworks</strong></span></p> <ul style="text-align:justify"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Development experience with AI agent and orchestration frameworks such as Microsoft Agent Framework, LangGraph, LangChain, CrewAI, and related platforms.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>AI/ML & Data Science</strong></span></p> <ul style="text-align:justify"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Good understanding of Machine Learning, Deep Learning, NLP, Generative AI, predictive analytics, data preprocessing, feature engineering, model development, evaluation, and monitoring.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Banking Expertise</strong></span></p> <ul style="text-align:justify"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Understanding of Banking processes such as customer onboarding, KYC/AML, lending, credit risk, fraud detection, regulatory compliance, customer service, operations, and risk management.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Programming & Cloud</strong></span></p> <ul style="text-align:justify"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong proficiency in Python and SQL, with exposure to PyTorch or TensorFlow, mandatory Azure experience, and basic knowledge of other cloud platforms such as AWS Bedrock or GCP Vertex AI.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Software Engineering & AI Operations</strong></span></p> <ul style="text-align:justify"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience with API development, microservices, CI/CD pipelines, Git, Agile methodologies, MLOps, LLMOps, testing, debugging, and enterprise AI deployment practices.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Product & Solution Development</strong></span></p> <ul style="text-align:justify"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Good understanding of the AI solution lifecycle including requirement analysis, design, development, testing, deployment, monitoring, documentation, security, and responsible AI practices.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Soft Skills</strong></span></p> <p style="text-align:justify"> </p> <ul style="text-align:justify"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Good communication, collaboration, and stakeholder management skills.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to understand business problems and convert them into AI, Agentic AI, and analytics development tasks.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong problem-solving mindset with attention to quality, documentation, and delivery timelines.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to work effectively in agile teams and collaborate with cross-functional technology and business teams.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Willingness to learn emerging AI technologies and contribute to reusable assets, accelerators, and best practices.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Key Responsibilities</strong></span></p> <p style="text-align:justify"> </p> <ul style="text-align:justify"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Develop Agentic AI, Generative AI, RAG, AI Copilot, and LLM-powered solutions for Banking clients using Azure AI ecosystem and modern AI frameworks.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Build and integrate AI agents, workflows, APIs, prompts, vector search, and orchestration components using Azure OpenAI, Azure AI Foundry, LangGraph, LangChain and Microsoft Agent Framework.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support end-to-end solution delivery including requirement analysis, development, testing, deployment, documentation, monitoring, and production support.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Collaborate with architects, managers, data scientists, engineers, and business teams to translate banking use cases into scalable AI solutions.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Follow Responsible AI, AI governance, security, coding standards, model evaluation, and LLMOps practices during solution development.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Contribute to demos, reusable components, technical documentation, code reviews, agile delivery, and continuous improvement of AI development practices.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Why Join Us</strong></span></p> <p style="text-align:justify"> </p> <ul style="text-align:justify"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Be at the forefront of AI‑driven innovation across multiple client sectors.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Work with global clients to drive real business impact.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Collaborate with a team of AI experts, analytics leaders, and industry specialists in a highly entrepreneurial environment.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>What we offer</strong></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.</span></p> <p style="text-align:justify"> </p> <ul style="text-align:justify"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Continuous learning: </strong>You’ll develop the mindset and skills to navigate whatever comes next.<strong> </strong></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Success as defined by you: </strong>We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Transformative leadership: </strong>We’ll give you the insights, coaching and confidence to be the leader the world needs.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Diverse and inclusive culture: </strong>You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</span></li> </ul> <p style="text-align:justify"> </p><p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:11.0px"><b>EY | Building a better working world </b></span></span></p> <p><br> <span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:11.0px"> <br> EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. </span></span></p> <p><br> <span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:11.0px"> <br> Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. </span></span></p> <p><br> <span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:11.0px"> <br> Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. </span></span></p>