Position Description This position will provide the successful candidate with the opportunity to develop/enhance the following skills: <ul> <li style="background-color:white;border-width:medium;border-color:currentcolor;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">In-depth knowledge of ESB Networks business</li> <li style="background-color:white;border-width:medium;border-color:currentcolor;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Strong Customer Service orientation</li> <li style="background-color:white;border-width:medium;border-color:currentcolor;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Use of IT applications such as SAP, Excel, Word etc.</li> </ul> Key Responsibilities The key responsibilities of the role will include: <ul> <li style="line-height:120%;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Work in accordance with agreed guidelines, policies and procedures</li> <li style="line-height:120%;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Providing excellent customer service to all Networks customers</li> <li style="line-height:120%;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Work as part of a multi-functional team and support all units nationally</li> <li style="line-height:120%;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Share knowledge and skills openly with other members of the team</li> <li style="line-height:120%;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Reporting – Support the efficient running of the Business by providing reports</li> <li style="line-height:120%;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self</li> <li style="line-height:120%;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Providing clerical/project support to Network Supervisors, Project Leaders, and Managers</li> <li style="line-height:120%;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Demonstrate flexibility and adaptability to change</li> <li style="line-height:120%;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Working as part of a flexible team, the successful candidate will be involved with all aspects of the above work.</li> </ul> Experience and Qualifications Essential <ul> <li style="line-height:15.0pt;border-width:medium;border-color:currentcolor;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Third-level qualification or equivalent relevant work experience </li> <li style="line-height:15.0pt;border-width:medium;border-color:currentcolor;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Working knowledge of and proficiency in IT systems such as SAP, SAP ISU, FMIS, and PHR </li> <li style="line-height:15.0pt;border-width:medium;border-color:currentcolor;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Strong communication skills with a clear customer focus </li> <li style="line-height:15.0pt;border-width:medium;border-color:currentcolor;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Ability to work to tight deadlines while maintaining a high level of accuracy and attention to detail </li> <li style="line-height:15.0pt;border-width:medium;border-color:currentcolor;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Flexible approach to work </li> <li style="line-height:15.0pt;border-width:medium;border-color:currentcolor;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Strong team-working ability </li> <li style="line-height:15.0pt;border-width:medium;border-color:currentcolor;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Financial awareness, including monitoring planned vs. actual costs, data management, and job closure </li> <li style="line-height:15.0pt;border-width:medium;border-color:currentcolor;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Full clean driving licence</li> </ul> Location This position will be based in ESB Tralee, Co. Kerry. While training attendance in the office will be required 5 days a week and when training is complete a minimum 3 days per week will be a requirement of this role Smart Working at ESB is designed to make ‘in-person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least three days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business. Reporting To The successful candidate will report to the Business Support Supervisor. Why Work with Us? <ul> <li style="line-height:normal;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Opportunity to lead Ireland’s transition to net zero carbon future</li> <li style="line-height:normal;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Career development through mentoring and training </li> <li style="line-height:normal;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Corporate Social Responsibility Opportunities</li> <li style="line-height:normal;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Sports and Social Clubs</li> <li style="line-height:normal;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Networking opportunities</li> <li style="line-height:normal;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Credit Union</li> <li style="line-height:normal;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Generous Pension</li> <li style="line-height:normal;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Access to staff well-being programmes</li> <li style="line-height:normal;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Generous parental leave entitlements</li> <li style="line-height:normal;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Strong values-based and inclusive culture </li> <li style="line-height:normal;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Strong commitment to diversity, equity and inclusion </li> <li style="line-height:normal;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted</li> </ul> Salary €33,000 - €40,000 per annum. Closing Date 31st of July, 2026. <div style="border:none black 1.0pt;padding:0.0cm 0.0cm 0.0cm 0.0cm"> Interview Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy: </div> <ul> <li style="font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Accountable and Ethical</li> <li style="font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Collaborative </li> <li style="font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Growing and Adaptive</li> <li style="font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Proactive</li> <li style="font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black;border-width:medium;border-color:currentcolor">Respectful and Supportive</li> </ul> <p style="line-height:normal;border-width:medium medium 0.0cm;border-style:none;border-color:currentcolor currentcolor black;padding:0.0cm;margin:8.0pt 0.0cm 0.0cm;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black"> <p style="line-height:normal;border-width:medium medium 0.0cm;border-style:none;border-color:currentcolor currentcolor black;padding:0.0cm;margin:8.0pt 0.0cm 0.0cm;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black">More information on <a href="https://esb.ie/careers/our-people-promise">Our People Promise</a> <p style="line-height:normal;border-width:medium medium 0.0cm;border-style:none;border-color:currentcolor currentcolor black;padding:0.0cm;margin:8.0pt 0.0cm 0.0cm;font-size:12.0pt;font-family:'Brandon Grotesque Regular', serif;color:black"> Notes Your application will be held in reserve for 6 months should you be suitable for the role. The successful candidate will be required to evidence their right to work in the Republic of Ireland prior to commencement of employment.

Admin Team Member - Business Support - Tralee (ESB Tralee, D, IE) @ Electricity Supply Board

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