About this role
<p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="color:#333333">The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiased news in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day.</span></span></p><div> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif"><span>Why this role matters:</span><span> </span><span> </span></span></strong></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif"><span><br>The AP is seeking a Key Account Manager to join the team. This role is central to retaining and deepening AP’s relationships with its most important U.S. media customers — including television networks and stations, newspapers, digital publishers, and educational institutions. The Key Account Manager will serve as the primary point of contact for a defined portfolio of accounts, driving customer satisfaction, engagement, and account growth. Success is measured not by direct revenue ownership, but by retention, expansion within existing accounts, and the quality of ongoing customer relationships.</span><span> </span></span></p> </div> <div> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><span>The ideal candidate understands the media landscape deeply, brings a consultative approach to account management, and thrives on in-person engagement. They will act as a bridge between customers and AP’s editorial, product, platform, legal, and finance teams — and will be an ambassador for AP’s mission, integrity, and values.</span><span> </span></span></p> </div> <div> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><span>This role is an individual contributor position and will report directly to a Director-level position. </span><span> </span></span></p> </div> <div> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p><strong><span style="font-family:arial, helvetica, sans-serif"><span>What you will do:</span><span> </span><span> </span></span></strong></p> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Own a defined portfolio of accounts spanning television networks and stations, newspapers, digital publishers, and educational institutions.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Proactively engage customers to retain accounts, drive satisfaction, and identify expansion opportunities within the existing portfolio.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Maintain deep fluency in AP’s services and offerings; educate and advise customers on the full range of ways AP can support their needs.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Maintain regular, substantive in-person engagement with customers; serve as their trusted day-to-day contact for questions on services, delivery, and billing.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Track account activity, opportunities, and customer health in Salesforce; provide regular reporting to the team.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Collaborate cross-functionally with editorial, product, platform, legal, and finance teams to resolve issues and deliver value to customers.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Support the broader team through account and database coordination, client presentation preparation, and operational follow-through.</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif"><span>Who you are:</span><span> </span></span></strong></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif"> </span></p> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Minimum 3+ years of experience in B2B content licensing, news services, or media account management; familiarity with intellectual property products a plus.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Bachelor's Degree or equivalent work experience.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Strong account planning skills with both analytical and consultative approaches; proven ability to manage a complex portfolio.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Self-starter with high ethical standards, disciplined follow-through, and strong organizational and time management skills.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Excellent interpersonal and communication skills (verbal and written); executive presence with the ability to engage senior client stakeholders.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Active listener with strong problem-solving instincts and the ability to develop creative, needs-based solutions.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Proficiency in Salesforce or comparable CRM.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Authorization to work in the U.S. required.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Ability to work in the NYC office a minimum of three (3) days per week.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Ability to travel for regular in-person client engagement.</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif"><span>Why join us:</span><span> </span></span></strong></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>A mission-driven, inclusive environment focused on both individual and collective success. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Opportunities for professional development to help you reach your career goals. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Access to tools, mentorship, and resources tailored to elevate your proficiency and contributions. </span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif"><span> </span><span> </span></span></p> </div> <div> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif"><span>Salary & Benefits: </span><span> </span></span></strong></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif"><span>The anticipated salary range for this position is </span><span>$85,000 - $90,000</span><span> based on a candidate’s skills, qualifications, and location. The Associated Press offers comprehensive benefits, which include: </span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Competitive medical, dental and vision coverage </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Retirement benefits </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Company paid life insurance </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Paid vacation and sick days </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Paid parental leave for any new parent </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif"><span>Mental well-being resources </span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif"><span> </span><span> </span></span></p> </div> <div> <p><strong><span style="font-family:arial, helvetica, sans-serif"><span>Application deadline is Friday July 31st, at 11:59p.m. ET.</span><span> </span></span></strong></p> <p> </p> <p> </p> </div> </div><p style="margin-bottom:11.0px"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">AP seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, gender identity, disability, status as a veteran, or other characteristic protected by law.</span></p> <p> </p>