About this role
<p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">The Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.</span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Summary</b></H2> </div><div><p style="margin:0.0in 0.0in 8.0pt 0.0in"><span style="font-family:arial, helvetica, sans-serif">The McDonald’s Quality Manager Americas is responsible for the creation, review, and updates to Quality Assurance Policies, Procedures, and other activities related to Global McDonald’s and McDonald’s Americas region. </span></p> <p style="margin:0.0in 0.0in 8.0pt 0.0in"><br><span style="font-family:arial, helvetica, sans-serif">In coordination with the Director McDonald’s Quality, provide leadership on all applicable Global McDonald’s quality and food safety initiatives such as SQMS, Zero NPR-FO, Global FM FMEA Program, Food Safety & Quality Connect, and Quality Cuttings. </span></p> <p style="margin:0.0in 0.0in 8.0pt 0.0in"><br><span style="font-family:arial, helvetica, sans-serif">Manage customer relationships, through compliance with contractual obligations and specifications, and effective communications with internal and external parties. The role will support the implementation of food safety and quality policies and procedures within the Global Potato factories. The role will also support customer audits and new facility/production line approval.</span></p> <p style="margin:0.0in 0.0in 8.0pt 0.0in"><br><span style="font-family:arial, helvetica, sans-serif">Works together with Operations to ensure products distributed to customers are safe, meet the regulatory requirements of the countries where they are consumed, and are manufactured in accordance with both our customer's requirements and Simplot’s high-quality standards. Coordinate with the McDonald’s Quality Team, and the factory for product recalls or market withdrawals.</span></p> <p style="margin:0.0in 0.0in 8.0pt 0.0in"><br><span style="font-family:arial, helvetica, sans-serif">Provides support for all quality and food safety responsibilities related to Global McDonald’s and McDonald’s Americas markets. This role will communicate updates from McDonald’s or the MBU Team to the Operations/Factories, Food Safety & Quality Team, and all other impacted stakeholders. </span></p> <p style="margin:0.0in 0.0in 8.0pt 0.0in"><br><span style="font-family:arial, helvetica, sans-serif">Provides direction and insight for the development, implementation and ongoing review of operating and quality policies and procedures, as well as training curriculum and activities that assure compliance Global McDonald’s and the McDonald’s Americas region. </span></p> <p style="margin:0.0in 0.0in 8.0pt 0.0in"><br><span style="font-family:arial, helvetica, sans-serif">Develop and maintain effective relationships with our customers’ quality, R&D and purchasing groups to facilitate open and direct communication. Lead by example in being ‘customer-obsessed’, helping to educate internal Simplot teams on our customers’ expectations as well as representing the Simplot company externally with our customers and other partner suppliers. Serve as the quality and technical expert for customers and the industry.</span></p> <p style="margin:0.0in 0.0in 8.0pt 0.0in"><br><span style="font-family:arial, helvetica, sans-serif">Provides support to ANZ Food Safety & Quality as needed. </span></p> <p style="margin:0.0in 0.0in 8.0pt 0.0in"><br><span style="font-family:arial, helvetica, sans-serif">The McDonald’s Quality Manager Americas reports to the Director McDonald’s Quality. This role is based out of the Caldwell Technical Center. The position will require travel to participate in meetings, conferences, and training events.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Key Responsibilities</b></H2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ensure customer confidence by attending virtual and in-person meetings or product cuttings with McDonald’s Americas.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Assure that customer standards, specifications, policies and procedures are appropriately communicated, interpreted, standardized, and integrated into Simplot Global Potato Quality Systems where necessary and appropriate. Work directly with the MBU team and others in the Customer Quality Team.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ensure customer confidence by monitoring and responding to complaints and inquiries in a timely manner. Support factory investigations and complaint resolution. Lead communication with the customer, as appropriate and in coordination with the McDonald’s Quality Team.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Support the Operations Team and factories to help ensure compliance with customer expectations, this includes notifying the factories of updates, trends, and lessons learned. Coordinating training as necessary. Provide leadership on all applicable Global McDonald’s quality and food safety initiatives such as SQMS, Zero NPR-FO, Global FM FMEA Program, Food Safety & Quality Connect, and Quality Cuttings.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Support quality improvement or new product development projects with the Operations team or MBU to help ensure compliance with regulatory requirements, operational capabilities, and customer expectations. </span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Typical Education</b></H2> </div><div><table style="border-collapse:collapse;border:none;width:279.0pt" cellspacing="0"><colgroup> <col style="width:279.0pt" width="372"> </colgroup> <tbody> <tr style="height:15.0pt"> <td style="border-style:none;height:15.0pt;padding:0.0px;vertical-align:bottom;white-space:nowrap;width:279.0pt" width="372" height="20"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black"><span style="font-style:normal"><span style="text-decoration:none">Bachelor's Degree (B.A. or B.S.) from 4 year college or university</span></span></span></span></td> </tr> </tbody> </table></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Relevant Experience</b></H2> </div><div><table style="border-collapse:collapse;width:279.0pt;height:10.0px;border:medium none currentcolor" width="372"><colgroup> <col style="width:279.0pt" width="372"> </colgroup> <tbody> <tr style="height:10.0px"> <td style="width:279.0pt;padding:0.0px;vertical-align:bottom;white-space:nowrap;border:medium none currentcolor" width="372" height="20"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black"><span style="font-weight:400.0"><span style="font-style:normal"><span style="text-decoration:none">5+ years related experience and/or training</span></span></span></span></span></td> </tr> </tbody> </table></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Other Information</b></H2> </div><div><ul> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Good written and verbal communication skills are necessary. A good understanding of SharePoint, Oracle, SAP and proficient use of MS Word and MS Excel are desired.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">This is a global position that interacts regularly with international teams and some meetings will be held outside of typical business hours.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Travel is expected to be about 40% annual.</span></li> </ul></div></div></div><p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Job Requisition ID</strong>: 26573</span></span></p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Travel Required</strong>: Up to 50%</span></span></p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Location(s)</strong>: GF Tech Center R&D - Caldwell </span></span></p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Country:</strong> United States</span></span></p> <p><br><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">**The Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status. </span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">If the Simplot Company decides to offer you this position, such offer will be conditioned on your satisfactory completion of a post-offer criminal background check. For Washington Job Applicants, see the <span style="font-family:Arial, Helvetica, sans-serif;font-size:12.0pt"><a title="" href="https://agportal-s3bucket.s3.us-west-2.amazonaws.com/Civil%20Rights%20Division/Fair%20Chance%20Act/FCA-Flyer_June%202026_English_Update.pdf?VersionId=mmfHLJ9an2.w58wsyA2a.Buxej.FZ06Y" target="_self">Washington State Attorney General’s Washington Fair Chance Act Guide</a> </span>and <a id="OWA81f909fd-4b4c-01e6-7f73-8d8240b6a113" title="https://app.leg.wa.gov/RCW/default.aspx?cite=49.94" href="https://app.leg.wa.gov/RCW/default.aspx?cite=49.94">RCW 49.94.010</a> for more information.**</span></span></p>