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Senior 2 - Client Services (MU) @ Vistra Corporate Services (Sea) Pte. Ltd

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About this role

<h2>A powerful combination</h2> <p>It’s never been a more exciting time to join our organisation. Tricor and Vistra have now merged to form one organisation, which means we’re now a powerhouse of over 9000 colleagues in 50+ jurisdictions across the globe. We’re seizing the opportunity to create a purpose-led organisation that will unlock significant value for our business, our clients, and our people. </p> <p>Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!<br> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">It’s never been a more exciting time to join Vistra. </span></strong><strong><span style="font-size:10.0pt"> </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt"> </span></p> <p style="margin:0.0cm;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to </span><span style="font-size:10.0pt;font-family:Arial, sans-serif">remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.</span><span style="font-size:10.0pt"> </span></p> <p style="margin:0.0cm;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt"> </span></p> <p style="margin:0.0cm;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.</span><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span><span style="font-size:10.0pt"> </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;text-align:justify;line-height:107%;font-size:9.0pt;font-family:Calibri, sans-serif;color:#ffc000"><span style="line-height:107%;font-family:Arial, sans-serif;color:windowtext"> </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;text-align:justify;line-height:107%;font-size:9.0pt;font-family:Calibri, sans-serif;color:#ffc000"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif;color:windowtext">We have an exciting opportunity for you to join our team as <strong>Senior 2 - Client Services</strong>. Reporting to the Manager, this full-time and permanent position is based in Mauritius and offers regional coverage, allowing you to make a significant impact to our Corporate Administration Services (CAS) Department and its’ growth. </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:9.0pt;font-family:Calibri, sans-serif;color:#ffc000"><strong><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif;color:windowtext">Key responsibilities:</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Actively manage the administration of a portfolio of companies</span></li> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Ensure the SPV under administration are compliant with relevant regulatory and filing requirements</span></li> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Cash management such as payments processing/banking instructions </span></li> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Respond to client queries within stipulated timeframe</span></li> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Record the working hours/client in the time billing system according to the objectives set</span></li> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Assist in preparing monthly statistics/KPI for Senior Management</span></li> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Develop and maintain a thorough knowledge of applicable market/regulations (legal, tax, accounting, reporting, market developments)</span></li> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Coordinate and review the work of team members; and </span></li> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Share your knowledge and experiences with your colleagues.</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;text-align:justify;line-height:115%;font-size:9.0pt;font-family:Calibri, sans-serif;color:#ffc000"><strong><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif;color:windowtext"> </span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:9.0pt;font-family:Calibri, sans-serif;color:#ffc000"><strong><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif;color:windowtext">Key requirements:</span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:9.0pt;font-family:Calibri, sans-serif;color:#ffc000"><strong><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif;color:windowtext"> </span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Strong communication and organisational skills to meet tight deadlines</span></li> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Good relationship management skills with a client service-oriented attitude</span></li> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Excellent MS office skills (Word, Excel and Outlook)</span></li> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Ability to deal with multiple tasks requested at the same time</span></li> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Attention to detail and ability to prioritise</span></li> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Ability to solve problems and work independently and as member of a team</span></li> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Minimum of 5 years of experience with a professional services firm; and</span></li> <li style="color:windowtext;margin-bottom:0.0cm;margin-top:0.0cm;text-align:justify;line-height:115%;margin-right:0.0cm;font-size:9.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Partly Qualified ICSA or a degree in Law, Management, Economics and Finance.</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:9.0pt;font-family:Calibri, sans-serif;color:#ffc000"><strong><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif;color:windowtext"> </span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:9.0pt;font-family:Calibri, sans-serif;color:#ffc000"><strong><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif;color:windowtext">Company Benefits:</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:9.0pt;font-family:Calibri, sans-serif;color:#ffc000"><span style="font-family:Arial, sans-serif;color:windowtext">At our Vistra Mauritius office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and probation leave. </span><br><br><span style="font-family:Arial, sans-serif;color:windowtext">Additionally, we provide a Medical Scheme, Sponsored ACCA and ICSA, Study/Examination Leave, Pension Scheme, Group Personal Accident, Death &amp; Disability Cover and an excellent job exposure and career prospects.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:9.0pt;font-family:Calibri, sans-serif;color:#ffc000"><em><span style="font-family:Arial, sans-serif;color:windowtext">If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!</span></em><strong><span style="font-family:Arial, sans-serif;color:#c00000"> </span></strong></p><p>If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!</p>

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