About this role
Sense the power of light The ams OSRAM Group is a global leader in innovative light and sensor solutions. With more than 110 years of industry experience, we combine engineering excellence and global manufacturing with a passion for cutting-edge innovation enabling transformative advancements in the automotive, industrial, medical, and consumer industries. “Sense the power of light” – our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. Around 19,700 employees worldwide drive innovations alongside societal megatrends. Find out more about us on https://ams-osram.com As Business Unit AMSL Automotive Solutions & Lamps we support our vision and strategy by expanding our leading position in the automotive lighting market in OEM and Aftermarket. We are in a global leadership position in the automotive lamps business in traditional and LED applications and offer industry leading products in LED lighting to global OEM customers (e.g. with exchangeable LED light sources). We also tackle new growth opportunities in the Aftermarket with our automotive care and equipment portfolio. Your new responsibilities Take care of customer inquiries, for example how to place order, what is the product code, MOQ and price etc. Communicate with customers to get their orders/delivery requests booked in SAP on timely base, manage the change if any. Communicate with sales, supply chain, logistics and finance team to make sure of smooth order to cash process. Follow up customer complaints and sustain customer satisfaction level. Support sales to apply for CLUR, TP, IBP etc. in system, provide database and reports on request. Management of customer profile, new creation or change. Who we are looking for Bachelor degree in business management or related. 3 years experience in sales support or customer service. Knowledge in business related, SAP skills are preferred. Good communication skills in mother language Thai, English - fluent. Please contact Ronald Heon Lon Yip for further information via [email protected] or +60 (4) 3053363 .