About this role
<p style="margin:0.0cm;text-align:center;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:24.0pt;font-family:'Inter Medium'">SMB Solutions Engineer</span></p> <p style="margin:0.0cm;text-align:center;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Inter, sans-serif;color:#277777">Utrecht,Netherlands</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><strong><span style="font-size:11.0pt;font-family:Inter, sans-serif;color:#277777">This is Worldline.</span></strong></p> <p style="text-align:justify;margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.</span></p> <p style="margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm 0.0cm 0.0cm 0.4pt;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:Inter, sans-serif;color:#277777">The O</span></strong><strong><span style="font-size:11.0pt;font-family:Inter, sans-serif;color:#277777">pportunity</span></strong></p> <p style="margin:0.0cm 0.0cm 0.0cm 0.4pt;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="line-height:normal;margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">We are seeking a skilled Solutions Engineer to join our SMB Central Partner Team. In this strategic role, you will serve as the key technical consultant — both to our Partner Sales Managers and directly to our partners — bridging the gap between partner needs and Worldline's product organisation. Working closely with the SMB Partner Sales Enablement Lead, you will play a critical role in scaling our partner sales motion, accelerating onboarding, and driving revenue growth across a curated portfolio of key SMB partners. Join us at Worldline and help set new standards in payment solutions for SMB partners. Apply today and drive transformative change in the digital payments landscape!</span></p> <p style="text-align:justify;margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="line-height:normal;margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><strong><span style="font-size:11.0pt;font-family:Inter, sans-serif;color:#277777">Day-to-Day Responsibilities</span></strong></p> <p style="text-align:justify;margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Internal Consultant to Partner Sales Managers:</span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Serve as the dedicated technical consultant to the Partner Sales Manager team, providing expertise and guidance throughout the full partner sales cycle</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Support deal qualification, solution scoping, and technical positioning to accelerate partner acquisition and revenue growth</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Collaborate with the SMB Partner Sales Enablement Lead to develop scalable tools, playbooks, and technical resources that empower the broader partner sales team</span></li> </ul> <p style="margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Partner-Facing Consultation & Enablement:</span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Act as a trusted technical advisor in partner-facing engagements, building credibility and strong relationships with partner stakeholders at all levels</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Translate partner business requirements into tailored Worldline solutions, clearly articulating the technical and commercial value proposition</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Deliver compelling presentations and demos on Worldline's product and service capabilities to diverse audiences, from technical teams to senior decision-makers</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Support partners with proof of concepts and enable self-service through tools such as sandboxes and developer resources</span></li> </ul> <p style="margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Product & Organisation Bridge:</span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Act as the conduit between partners and Worldline's product organisation — capturing partner feedback, surfacing gaps, and advocating for roadmap priorities that reflect market needs</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Collaborate cross-functionally with product, technology, onboarding, and support teams to ensure seamless partner integration and solution delivery</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Conduct UX and checkout optimisation analyses, advising partners on strategies to enhance customer experience and transaction efficiency</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Stay current on Worldline product developments and payments industry trends, feeding insights back to internal stakeholders to maintain competitive alignment</span></li> </ul> <p style="margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="line-height:normal;margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><strong><span style="font-size:11.0pt;font-family:'Inter SemiBold';color:#277777">Who Are We Looking For</span></strong></p> <p style="margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:</span></p> <p style="text-align:justify;margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">3+ years of experience in solutions engineering, technical pre-sales, or solutions consulting within the payments or fintech industry</span></li> <li style="text-align:justify;line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Proven ability to operate as an internal consultant, supporting sales teams with technical expertise and enablement resources</span></li> <li style="text-align:justify;line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Strong communication and interpersonal skills, with the ability to engage and influence both technical and non-technical stakeholders</span></li> <li style="text-align:justify;line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Experience bridging commercial and product/technical teams, with a track record of translating partner needs into actionable product feedback</span></li> <li style="text-align:justify;line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Demonstrated ability to coordinate across cross-functional and cross-regional teams, including product, sales, and onboarding</span></li> <li style="text-align:justify;line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Solid understanding of PSP environments, payment integrations, and the SMB e-commerce landscape</span></li> <li style="text-align:justify;line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">A degree in Computer Science or a related field preferred</span></li> <li style="text-align:justify;line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Fluency in English; additional European languages a plus</span></li> <li style="text-align:justify;line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">Willingness to travel across Europe and the UK</span></li> </ul> <p style="line-height:normal;margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="line-height:normal;margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><strong><span style="font-size:11.0pt;font-family:'Inter SemiBold';color:#277777">Perks & Benefits</span></strong></p> <p style="margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="text-align:justify;line-height:normal;margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:</span></p> <p style="text-align:justify;line-height:normal;margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;line-height:107%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;line-height:107%;font-family:Inter, sans-serif">Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.</span></li> <li style="text-align:justify;line-height:107%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;line-height:107%;font-family:Inter, sans-serif">Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.</span></li> <li style="text-align:justify;line-height:107%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;line-height:107%;font-family:Inter, sans-serif">At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.</span></li> </ul> <p style="text-align:justify;line-height:107%;margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><strong><span style="font-size:11.0pt;font-family:Inter, sans-serif;color:#277777">Shape the evolution.</span></strong></p> <p style="text-align:justify;margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:11.0pt;font-family:Inter, sans-serif">We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.</span></p> <p style="text-align:justify;margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><strong><span style="font-size:11.0pt;font-family:Inter, sans-serif">Learn more about life at Worldline at </span></strong><a href="https://jobs.worldline.com/"><strong><span style="font-size:11.0pt;font-family:Inter, sans-serif;color:#277777">jobs.worldline.com</span></strong></a><strong><span style="font-size:11.0pt;font-family:Inter, sans-serif;color:#277777"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><strong><span style="font-size:11.0pt;font-family:Inter, sans-serif;color:windowtext"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;line-height:12.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black"><strong><span style="font-size:11.0pt;font-family:Inter, sans-serif">We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.</span></strong></p>