About this role
<div></div><p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;color:#333333;background-color:white">Global Process Manager – I2P</span></strong><span style="font-size:10.0pt;color:#333333;background-color:white"> is part of the Global Process Team for P2P which is responsible for the process design, deployment of processes through the organization, defining service placement, training, identification of digital opportunities for automation and standardization, driving standardizing of operating procedures and continuous process improvement to increase productivity, leading specific I2P tooling implementation projects. </span></p> <p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;color:#333333;background-color:white">I2P covers the processes from invoice reception, over invoice processing and issue resolution throughout to the payment and supporting processes like vendor query and reconciliation processes. The actual focus area initially will be on the payment process and may be changed over time based on company and team requirements. </span></p> <p style="margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;color:#333333;background-color:white">P2P Global Process Manager – I2P is responsible for:</span></p> <p style="margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;color:#333333;background-color:white">Design of the global standard processes of I2P end to end</span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;color:#333333;background-color:white">Business representative of the related tooling and systems</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="color:#333333;text-align:justify;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">Developing and maintaining training and communication materials and delivering training and workshops</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;color:#333333;background-color:white">Develop and maintain standard operating procedures (SOP) </span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;color:#333333;background-color:white">Run fit-gap analysis and root cause analysis and maintain deviation log and action log</span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;color:#333333;background-color:white">Drive process standardization and improvements </span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;color:#333333;background-color:white">Drive Continuous Improvement initiatives and culture</span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;color:#333333;background-color:white">Coordinate the process changes and organizational change management in alignment with the systems</span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;color:#333333;background-color:white">Deliver process automation in the appropriate areas</span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;color:#333333;background-color:white">Drive Innovation / RPA / AI / Technology / </span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;color:#333333;background-color:white">Lead transitions, review service placements and related changes</span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;color:#333333;background-color:white">Liaise with the internal / external stakeholders </span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;color:#333333;background-color:white">Ensure control and compliance as per defined framework</span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;color:#333333;background-color:white">Contribute on delivery of policies and procedures </span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;color:#333333;background-color:white">Leading projects within P2P </span></li> </ul> <p style="margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0in 0.0in 0.0in 0.25in;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;color:black">Main Areas of Responsibility</span></strong></p> <p style="margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;line-height:115%">Process mining, Process re-desing and continuous improvement </span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Develop standard operating procedures </span><span style="font-size:10.0pt">of I2P</span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Develop and maintain training and communication materials and deliver training and workshops for AkzoNobel, BPO and captives</span></li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;line-height:115%">Previewer </span><span style="font-size:10.0pt;line-height:115%">of </span><span style="font-size:10.0pt;line-height:115%">any changes made to Standard Operating Procedures (SOPs) </span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Run fit-gap analysis and maintain deviation logs </span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Run root cause analysis and maintain action logs</span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Deliver high level of process standardization</span></li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;line-height:115%">Contribute on delivery of policies </span></li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;line-height:115%">Lead tooling / system alignment projects</span></li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;line-height:115%">Facilitating the implementation and embedding of the GPD as part of the transition of processes currently not executed by the GBS Teams</span></li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;line-height:115%">Lead or participate in ad hoc projects and initiatives related to the designated area </span></li> <li style="margin:0.0in 0.0in 0.0in 0.4px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Participate in process, system and organizational changes and ensure that process design is delivered as planned</span></li> </ul> <p style="margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt">Requirements</span></strong></p> <p style="margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;color:black">Master’s/ Bachelor’s degree in Economics/ Business Administration / Accounting / Controlling. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">More than 5 years in P</span><span style="font-size:10.0pt">2P</span><span style="font-size:10.0pt"> operations and/or process (re)design, Shared Services</span><span style="font-size:10.0pt"> </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Specialized knowledge of P</span><span style="font-size:10.0pt">2P </span><span style="font-size:10.0pt">discipline, strategy and policies</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Excellent understanding of P</span><span style="font-size:10.0pt">2P </span><span style="font-size:10.0pt">process (re)design, ERP and related systems and controls, including transactional accounting processes</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Experience project management and change management</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Process mining, data since, benchmarking, automation knowledge</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Knowledge and experience of</span><span style="font-size:10.0pt"> </span><span style="font-size:10.0pt">process design methodologies </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Excellent interpersonal and presentation skills and stakeholder management </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Able to think and work conceptually, while considering the details and impact of the processes on Operations. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Able to work together with other Functions/Towers; has a good understanding of interfaces between own function and others in the end to end processes</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Proficient in English language</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Ability to prioritize and sensitive to deadlines, taking ownership </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">Sensitive to a diverse and multi-cultural environment</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt">15-20% International travelling might be required</span></li> </ul> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;margin-left:0.0px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"> </p> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;margin-left:0.0px;font-size:11.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:10.0pt;color:white"><strong><span style="font-size:11.0pt;line-height:107%;font-family:Aptos, sans-serif">#LI-RG1</span></strong></span></p>