About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Purpose of the Job</H2> </div><div><p>Responsible for end-to-end control of shipments coming into and out of Roadfreight department. Highly focused, operational and administrative role so attention to details is essential.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Description</H2> </div><div><ul> <li>Arrange collections with third party transport suppliers.</li> <li>Update collection and delivery status in a timely manner.</li> <li>Scanning of freight into and out of the depot.</li> <li>Log and report daily outturn reports, cross-reference any discrepancies and providing new delivery notes with amended details where applicable.</li> <li>Contact hauliers to provide quotations for special collections and deliveries, comparing suppliers to find the most cost-effective solution.</li> <li>Excel reporting to accounts team all shipments with special transport rate agreements or additional customer charges.</li> <li>Monitor and resolve transport queries by liaising between transport provider, customer and other depots.</li> <li>Ensure internal TMS is accurate and updated in a timely manner.</li> <li>Responsible for creating and issuing run sheets detailing collections and deliveries for each supplier.</li> <li>Data entry with attention to detail.</li> <li>Customer service – dealing with queries from customers, subcontractors and drivers. Assisting them via face to face, phone and email whilst ensuring satisfactory and timely resolution.</li> <li>Creating bookings on our internal system.</li> <li>Completing KPI customer reports.</li> <li>Provide spot quotes for customers when requested.</li> <li>Responsible for updating web bookings made on internal system.</li> <li>Responsible for processing EDIs received from customers.</li> <li>Monitor and scan all PODs onto internal systems, chasing any that may be outstanding from subcontractors.</li> <li>All related administrative activities in Roadfreight department.</li> <li>Working with transport and warehouse teams to ensure smooth and efficient movement of shipments through the depot.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Requirements - Experience and Education</H2> </div><div><ul style="margin-bottom:11.0px"> <li>Proficiency in Microsoft Excel, Word and Outlook.</li> <li>Highly organized and a team player.</li> <li>Deadline focused.</li> <li>Flexible, adaptable and quick to learn.</li> <li>Ability to work on own initiative.</li> <li>Excellent communication skills.</li> <li>High attention to detail.</li> <li>Must be able to work well under pressure.</li> <li>Fluent English, both written and spoken is essential.</li> <li>Possess a positive outlook, promoting constructive responses to the challenges of work.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Leadership Behaviors</H2> </div><div><div>Building Outstanding Teams</div><div>Setting a clear direction</div><div>Simplification</div><div>Collaborate & break silos</div><div>Execution & Accountability</div><div>Growth mindset</div><div>Innovation</div><div>Inclusion</div><div>External focus</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Skills</H2> </div><div><div>Financial Acumen</div><div>Adaptability</div><div>Communication Skills</div><div>Teamwork</div><div>Time Management</div></div></div></div>