About this role
<div> <div> <p>PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: </p> </div> <div> <ul style="list-style-type:disc"> <li> <p>Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p>KEY RESPONSIBILITIES: </p> </div> <div> <ul style="list-style-type:disc"> <li> <p>Ensures the highest level of adidas service is given to each customer. </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>As needed, completes any regular sales transactions involving cash, credit, checks, etc. </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Involved indirectly with ticketing of products as well as checking paperwork against items received. </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Assists in product flow from stockroom to sales floor on a fill-in basis. </p> </li> </ul> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li> <p>Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Maintaining general housekeeping standards (Including cleaning of the store) </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Safekeeping of Company assets </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP. </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice. </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product. </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p>KNOWLEDGE, SKILLS AND ABILITIES: </p> </div> <div> <ul style="list-style-type:disc"> <li> <p>An absolute passion for retail & customer service </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Ability to use your initiative </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Clear and upbeat communication skills </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Flexibility- you can help during the week, during evenings and weekends too </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Previous fashion retail experience will be highly regarded but is not essential </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Adaptability, being able to handle various tasks and adapt to changing circumstances/situations </p> </li> </ul> </div> <div> <p> </p> </div> </div> <div> <div> <p>TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE: </p> </div> <div> <ul style="list-style-type:disc"> <li> <p>The passion to work within a team to deliver great results. </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Ability to perform in a fast-paced, high volume retail environment. </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Enthusiasm. </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>A love for fashion and great confidence to style your customer with any look they want to create! </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p>REQUISITE EDUCATION AND EXPERIENCE: </p> </div> <div> <ul style="list-style-type:disc"> <li> <p>Matric certificate </p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>0 - 1 years of retail experience </p> </li> </ul> </div> </div>