About this role
<div> <div> <p><span>PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: </span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.</span><span> </span></p> </li> </ul> </div> <div> <p><span> </span></p> </div> <div> <p><span>KEY RESPONSIBILITIES: </span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Ensures the highest level of adidas service is given to each customer.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>As needed, completes any regular sales transactions involving cash, credit, checks, etc.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Involved indirectly with ticketing of products as well as checking paperwork against items received.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Assists in product flow from stockroom to sales floor on a fill-in basis.</span><span> </span></p> </li> </ul> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li> <p><span>Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Maintaining general housekeeping standards (Including cleaning of the store)</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Safekeeping of Company assets</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.</span><span> </span></p> </li> </ul> </div> <div> <p><span> </span></p> </div> <div> <p><span>KNOWLEDGE, SKILLS AND ABILITIES:</span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>An absolute passion for retail & customer service</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Ability to use your initiative</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Clear and upbeat communication skills</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Flexibility- you can help during the week, during evenings and weekends too</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Previous fashion retail experience will be highly regarded but is not essential</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Adaptability, being able to handle various tasks and adapt to changing circumstances/situations</span><span> </span></p> </li> </ul> </div> <div> <p><span> </span></p> </div> </div> <div> <div> <p><span>TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE: </span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>The passion to work within a team to deliver great results. </span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Ability to perform in a fast-paced, high volume retail environment.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Enthusiasm.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>A love for fashion and great confidence to style your customer with any look they want to create!</span><span> </span></p> </li> </ul> </div> <div> <p><span> </span></p> </div> <div> <p><span>REQUISITE EDUCATION AND EXPERIENCE:</span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Matric certificate </span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>0 - 1 years of retail experience</span><span> </span></p> </li> </ul> </div> </div>