About this role
<p><span style="color:#001b3f">We at Yara are part of a global network, collaborating to profitably and responsibly solve some of the world's key challenges - resource scarcity, food insecurity and environmental change.</span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:24.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About the Unit</b></H2> </div><div><p> </p> <p><strong>Founded</strong> <strong>in 1905 </strong>to solve the emerging famine in Europe, Yara has established a unique position as the industry’s only global crop nutrition company. The company operates an integrated business model with around 17,000 employees and operations in over 60 countries. </p> <p> </p> <p><strong>Headquartered in Oslo</strong>, Yara opened its office in Lithuania in 2018. Yara European Business Services (EBS) is now set to expand even further and evolve as valued partner that delivers results. </p> <p> </p> <p><strong>Yara has been awarded </strong>as <strong>Equal Pay Employer 2023</strong> by Figure Baltic Advisory.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:24.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Responsibilities</b></H2> </div><div><p> </p> <ul style="list-style-type:disc"> <li>Build and maintain relations with internal and external customers </li> <li>Together with the team develop and implement solutions to increase customer satisfaction</li> <li>Focus on the customer: communicate solutions and follow up on daily tasks</li> <li>Deliver all orders to colleagues in Transport Management</li> <li>Manage billing documents, return and diversion cases</li> <li>Be a role model of Yara’s culture where health, environment, safety and quality are a top priority</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:24.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Profile</b></H2> </div><div><p> </p> <ul style="list-style-type:disc"> <li>Good Finnish and English language skills (Level B2 or higher) </li> <li>Swedish language knowledge will be considered as advantage</li> <li>Excellent communication skills and a trusted team player</li> <li>Proactive and self-driven with a solution oriented mindset</li> <li>Preferably experienced in Customer Service or Supply Chain</li> <li>Eligible to work in Lithuania (the role is based in Lithuania)</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:24.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>We Offer</b></H2> </div><div><p> </p> <ul style="list-style-type:disc"> <li>Personal and professional development</li> <li>Career opportunities, including subject matter experts, leading or global virtual roles</li> <li>Social wellbeing-oriented package</li> <li>Hybrid working model with home office allowance (10 days per month working from the office)</li> <li>Modern and eco-friendly office environment </li> <li>Scandinavian culture supporting continuous improvement mindset</li> <li>People oriented environment and strong company values (Accountability, Ambition, Collaboration and Curiosity)</li> <li>Much more benefits are waiting for you from the day one</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Offered Salary</b></H2> </div><div><p> </p> <p>We offer salary from 2507 Eur to 3760 Eur/month gross (before taxes, language premium included). Final offer depends on candidate's competences.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Contact details</b></H2> </div><div><p> </p> <p>My name is Milda and I am looking for a Customer Service Specialist (Finnish speaking) to join my team! If you have any questions about the role itself, team or main challenges here, you can reach me via email: [email protected]</p> <p> </p> <p>Please send your CV by clicking the button “Apply now”. No CVs sent via email will be accepted.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Apply no later than</b></H2> </div><div><p> </p> <p>August 3, 2026</p></div></div></div><p><span style="color:#001b3f"><strong>Knowledge grows through differences</strong></span><br><span style="color:#001b3f">Yara is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We believe that creating a diverse and inclusive work environment is not only the right thing, but also the smart thing to do. To deliver on this, Yara has firmly anchored Diversity, Equity & Inclusion (DE&I) in our business strategy and has more than 400 employees worldwide involved in D&I ambassadors networks. </span></p> <p><span style="color:#001b3f">As part of our recruitment process, where permitted by local law, we may conduct reference and background checks. These checks will only be performed when deemed necessary for the nature of the job. Candidates will be informed by HR before any background checks are initiated.</span></p>