About this role
John Keells Information Technology (Pvt) Ltd (JKIT), a fully owned subsidiary of John Keells Holdings PLC, Sri Lanka's largest conglomerate listed on the Colombo Stock Exchange, is a global IT professional services leader, transforming enterprises with cutting-edge digital solutions. JKIT is a 100% cloud-native solutions provider, offering end-to-end digital transformation solutions in collaboration with global Principals like Microsoft, SAP, and Salesforce. Driven by a Cloud-first, Mobile-first and AI-first strategy, JKIT empowers businesses with innovation, agility, growth, and state-of-the-art security. We invite applications from suitably qualified individuals for the post of Senior Consultant - Salesforce. The selected candidate will report to the Practice Manager – Core Solutions and Services. . The Senior Consultant - Salesforce will be responsible for: Gathering, analyzing, and documenting business requirements; conducting workshops; preparing user stories and functional specifications; performing gap analyses; and recommending Salesforce best practices. Designing, configuring, and enhancing Salesforce solutions, including platform configuration, automation, security, reports, and dashboards. Supporting end-to-end Salesforce implementations, including solution design, data migration, testing, UAT, deployments, releases, and collaboration with cross-functional teams. Managing assigned workstreams, ensuring timely delivery, quality documentation, stakeholder communication, and effective user support and training. Developing reports and analytics, driving continuous platform improvements, and supporting roadmap planning, pre-sales activities, solution demonstrations, and proposal preparation. . The ideal candidate should possess: A Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Software Engineering, or a related discipline. A minimum of 3 years of experience in Salesforce administration, consulting, implementation, or application support. Hands-on experience in Salesforce configuration, Sales Cloud and/or Service Cloud, security, reporting, dashboards, UAT, deployments, and release management, with the ability to translate business requirements into functional solutions. Strong analytical, problem-solving, communication, stakeholder management, documentation, and teamwork skills with a customer-focused mindset. Salesforce Certified Administrator certification is preferred. Additional Salesforce certifications, knowledge of Apex, SOQL, Lightning Web Components, APIs, DevOps and data migration tools, Experience Cloud, Marketing Cloud, Field Service, CPQ, ERP/SAP integrations, and Agile/Scrum methodologies will be an added advantage. If you’re up for the challenge, please send your resume to [email protected] or Click on the advert to apply. Please state the position you’re interested in the subject line of your email.