About this role
<p><span style="font-size:12.0px;font-family:'andale mono', monospace"><span style="background-color:#ffffff"><span style="color:#000000"><img src="https://rmkcdn.successfactors.com/c53088e5/2996e9e2-081f-4f1f-8848-5.png"></span><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></span></span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Job ID: 526768</span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Idaho Materials & Construction, is a CRH Company. Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be The Preferred Source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services. We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength. </span></p> <p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Position Overview</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The Scale Operator/Receptionist is a key front-line role responsible for greeting visitors, answering phones, and providing exceptional customer service, while also performing critical scale operations including weighing trucks, issuing tickets, maintaining records, and supporting field office functions. This position requires strong organizational skills, attention to detail, professionalism, and the ability to multitask in a fast-paced environment.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Essential Duties & Responsibilities</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Reception & Front Office Responsibilities</span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Welcome and direct visitors in person or by telephone.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Maintain a professional, courteous, and helpful demeanor as the face of the company.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Answer and route calls from a multi‑line phone system; take and relay messages accurately.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Maintain security by following check‑in procedures and verifying visitor identification.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Keep reception area clean, organized, and presentable.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Sort, distribute, and prepare incoming/outgoing mail, faxes, and courier bags.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Assist with filing, copying, scanning, and general administrative tasks.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Schedule and manage conference room reservations.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Respond to general inquiries about the company.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Scale Operation & Field Support Responsibilities</span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Weigh and ticket trucks accurately and efficiently.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Prepare daily load summaries and maintain time, material, and inventory records.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Collect payments and adhere to company policies regarding inventory and payment accuracy.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Maintain working knowledge of aggregate sizes, classifications, and weight requirements.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Provide exceptional customer service to drivers, vendors, and internal staff.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Perform light bookkeeping, basic data entry, and word processing tasks.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Utilize company software including Excel, Word, Outlook, and database tools.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Travel occasionally between locations as required (interstate highways to rural dirt roads).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Assist with other duties as needed.</span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong><span style="color:#333333">Qualifications</span></strong></span></p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="color:#333333">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.</span></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Education & Experience</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">High school diploma or GED required.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Two years of related office or customer service experience preferred.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience in the construction or materials industry is beneficial.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Knowledge, Skills & Abilities</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong customer service and interpersonal communication skills.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to read, write, and comprehend instructions, correspondence, and memos.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to perform basic math (add, subtract, multiply, divide; fractions and decimals).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to work independently and with others in both group and one‑on‑one settings.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to type and use keyboard systems accurately.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Knowledge of scale operations and aggregate products helpful but not required.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to multitask and manage changing priorities.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Competencies</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Customer Service – Responds promptly and professionally to customer needs.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Teamwork – Contributes positively to team efforts.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Judgment – Makes sound decisions based on guidelines and common sense.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Professionalism – Remains calm, courteous, and tactful under pressure.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Initiative – Works independently and asks for assistance when needed.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Dependability – Consistently punctual with reliable attendance.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Adaptability – Adjusts to frequent changes, delays, or unexpected events.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Safety & Security – Follows all safety procedures and reports unsafe conditions.</span></li> </ul> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Physical Requirements</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">While performing the duties of this job, the employee is <em>regularly</em> required to sit, talk, or hear. The employee is <em>frequently</em> required to sit, climb, and use hands to finger, handle, or feel. The employee is <em>frequently </em>required to stand, walk, crawl, kneel, bend, and reach with hands and arms above their shoulders. The employee must <em>occasionally</em> lift and/or move from 10 to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Work Environment</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Office Setting</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><em>The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</em></span></p><p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong><u>What CRH Offers You</u></strong></span></p> <p> </p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Highly competitive base pay</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Comprehensive medical, dental and disability benefits programs</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Group retirement savings program</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Health and wellness programs</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">An inclusive culture that values opportunity for growth, development, and internal promotion </span></li> </ul> <p style="margin:0.0in 0.0in 0.0pt 0.0in"> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong><u>About CRH</u></strong></span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.</span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! </span></p> <p align="center"> </p> <p align="center"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Idaho Materials & Construction, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.</span></p> <p align="center"> </p> <p align="center"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">EOE/Vet/Disability</span></p> <p style="text-align:center"> </p> <div> <p style="text-align:center"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.</span></p> </div> <p style="text-align:center"> </p> <p style="text-align:center"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.</span></p>