About this role
<p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">We help the world run better</span></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black"><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong>About the SAP Internship Experience Program</strong>The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong>Three reasons to intern at SAP</strong></span></p> <ol style="list-style-type:decimal"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong>Culture of collaboration:</strong> meet with mentors, make new friends across the globe and create a thriving personal network.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong>Project-driven experience:</strong> gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong>Gain visibility:</strong> with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.</span></li> </ol> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong>Meet your team</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">We are a very mature team in two locations (Budapest and Vienna) with a very good team spirit. Supporting mostly SAP frontend products, like SAPGui, WebGui, NWBC, ITS.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong>What you'll do</strong></span></p> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Interact directly with customers through chat and phone to help solve real-world technical issues</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Handle and follow up on customer support cases in collaboration with experienced engineers</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Create and maintain knowledge base articles (KBAs) to help others learn from your work</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Work closely with colleagues in Vienna, gaining cross-border teamwork experience</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Communicate regularly in English in a global, multicultural environment</span></p> </li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Location: Budapest, Hungary </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Duration: 12 months + possible prolongation (or until the conditions of being an active student are met)</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Time schedule: min. 24 hours/week (available schedules are 24 / 32 / 40 hours per week)</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong>What you bring</strong></span></p> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Enrollment as an active full-time student (aktív, nappali hallgatói jogviszony) in a Bachelor's or Master's degree, applicable to the related field</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Fluent English, both written and spoken</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Strong analytical thinking and a problem-solving mindset</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Interest in technical topics and a willingness to learn (no coding experience required)</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">German language skills are a plus</span></p> </li> </ul> <p> </p><p style="margin-top:8.0px"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Bring out your best</span></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black"><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br><br></span><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">We win with inclusion</span></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black"><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br><br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].<br><br>For SAP employees: Only permanent roles are eligible for the </span><span style="font-size:10.0pt;font-family:Arial, sans-serif"><a href="https://one.int.sap/me@sap/jobs_and_hiring/employee_referral/region/0000/lang/en">SAP Employee Referral Program</a><span style="color:black">, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br><br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br><br></span></span><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Successful candidates might be required to undergo a background verification with an external vendor.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">AI Usage in the Recruitment Process</span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">For information on the responsible use of AI in our recruitment process, please refer to our </span><span style="font-size:10.0pt;font-family:Arial, sans-serif"><a href="https://jobs.sap.com/content/Ethical_usage_of_AI_in_the_recruiting_process/?locale=en_US">Guidelines for Ethical Usage of AI in the Recruiting Process</a></span><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">. </span></p> <p style="margin-top:8.0px"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black"><br><br>Requisition ID: 457096 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Part Time | Additional Locations: #LI-Hybrid<br><br><br></span></span></p>