About this role
Job summary
An exciting new vacancy has arisen within Chelford Surgery to help manage administrative workflows within the practice and is a hybrid role to support both the practice secretaries and the administration workflow team for document management. The role gives an opportunity to help shape the future of document workflow processes in the practice, and be part of a forward thinking team.
Main duties of the job
The main duties of the role are to manage the incoming patient related documentation to the practice. Organise the scanning and filing to the patient clinical record, ensuring that it is sent to the appropriate clinician or team for further review and coding.
You will be responsible for assisting the Administration Management Team and Clinical lead to implement a new process of workflow for documentation. You will then continue delivering the workflow processes as part of the team.
About us
Chelford surgery is a rural dispensing practice within Cheshire providing services to 4,800 patients. We are 1 of 5 practices that form the CHAW PCN. The practice is involved and provides a lead role for research within the PCN. We also provide medical services for the David Lewis Centre situated nearby.
We pride ourselves on cultivating a welcoming, inclusive, and supportive environment where both staff and patients feel valued, respected, and empowered.
The practice achieved an Outstanding rating in the area of Caring in its CQC visit held on June 2025. We have historically achieved high levels of positive feedback in past GP Patient surveys.
Job description Job responsibilities
Scanning and filing of patient documentation
Managing workflow tasks according to set protocols
Clinical coding and summarising patient records
Handling inbound and outbound post
Document management amendments
Coding of school immunisations
Redacting patient information where required
Type and format dictated letters
Formation of letters transcribed by GP
Completion of Urgent and 2 WW referrals
Drafting, editing and formatting documents and reports
Sending referrals and following up on outstanding or rejected referrals
Chasing appointments and expediting when clinically required
Processing, advice and guidance requests
Person Specification
Experience Essential
Previous experience in a medical administrative role Experience managing and prioritising a varied workload in a busy office environment Experience working in a GP practice or NHS setting Experience using EMIS and other similar clinical systems Knowledge of medical terminology
Qualifications Essential
Educated to GCSE level or equivalent GCSE Mathematics and English (C/4 or above) Good standard of education with excellent literacy and numeracy skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Chelford Surgery
Address Elmstead Road
Chelford
Macclesfield
Cheshire
SK11 9BS
United Kingdom
Employer's website https://www.chelfordsurgery.co.uk (Opens in a new tab)