About this role
Job SummaryThis is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.
QualificationsYour resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:1) receiving and processing customer service requests for facilities maintenance; 2) accurately categorizing work as planned, unplanned, routine, urgent, or emergency; 3) utilizing computerized maintenance management systems (MAXIMO) Additional qualification information can be found from the following Office of Personnel Management website:https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Major DutiesYou will receive customer service requests for maintenance and repair of physical facilities by telephone call and by e-mail.You will be responsible for evaluating the request and determining if it should be categorized as planned or unplanned, routine, urgent or emergency work.You will create work orders in the computerized asset management system and provides the customer with the work order number(s) for reference.