About this role
FULL TIME
REMOTE
Position: Business Development Representative/Account Manager
Type of contract: Independent contractor
Position Overview
In this hybrid role, you’ll be responsible for both acquiring new clients (Business Development) and nurturing and growing existing relationships (Account Management). You will play a key role in helping law firms discover the power of the company's services, acting as a trusted advisor and solutions expert.
Key Responsibilities:
Business Development:
Identify and pursue new business opportunities through outbound outreach, networking, and lead follow-ups. Conduct discovery calls and product/service presentations with prospective clients. Work with marketing to convert inbound leads into active sales opportunities. Collaborate with leadership on sales strategies, target markets, and growth goals.
Account Management:
Serve as the primary point of contact for a portfolio of law firm clients. Understand each client's unique needs and provide tailored solutions to drive retention and satisfaction. Upsell and cross-sell additional services and offerings. Monitor client performance metrics and ensure the delivery of exceptional service. Manage client communications, check-ins, and problem-solving. Requirements
2+ years of experience in business development, sales, or account management (B2B preferred). Experience working with or selling to law firms or professional services clients is a major plus. Proven ability to meet or exceed KPIs and sales targets. Strong communication, negotiation, and relationship-building skills. Comfortable presenting via Zoom and working in a fully remote environment. Tech-savvy and proficient with CRM tools (HubSpot, Salesforce, or similar). Highly organized and self-motivated with a strong sense of ownership.
Preferred Skills:
Understanding of legal services, virtual staffing, or SaaS is a bonus. Bilingual (Spanish/English) is a plus. Experience working in a startup or fast-paced environment.