About this role
Are you looking for a challenging A-Z Sales Support position in an international environment? Do you like client contact (internal and external) and responsibility? Fluent in French and English? Client Details Our client, a well-known manufacturer and distributor, is actively looking for a Sales Support Specialist as an extension of the current team. This company has an international scope and is fast growing. Currently they are looking for a new colleague to expand and support the region. The company is located in the region of Wilrijk and can easily be reached by car, bike & public transport. Description As Sales Support Representative you are responsible for following tasks: You will be responsible for the entire order-to-cash process; from order processing and follow-up to shipping, invoicing and after sales Configure the most optimal container/truck load Provide support to the Account Managers in your region Product & Pricing Management: propose equivalent products to customers, give discounts on the gross price, prepare price lists, ... in consultation with the account managers You act as a central point of contact for the distributors in your region You are the key figure between the internal organization and the customer. You will have to coordinate on a regular basis with various internal departments (traffic department, production, sales, marketing ...) You will work in close contact with production to avoid peaks in the productions and supply chain You will be responsible for the shipments (preparations of the needed documents, arrangement of the shipments, follow-up,...) Handle Letters of Credit Daily customer contact in which you will be responsible for implementing and translating the commercial strategy: upselling / cross-selling, pushing marketing & promo actions, collecting & mapping customer information in the CRM, ... You will report to the Sales Support Coordinator of your region. You have relevant experience in Customer Service positions (order to cash) or you are a motivated junior profile with interest in export You speak fluent English and French, knowledge of Dutch is a plus You like internal (traffic department, sales, marketing) and external (clients, distributors) contact Diplomatic and assertive communication style You are a born problem solver You are a result oriented team player Accurate and stress-resistant