About this role
We are looking for an IT Service Management Specialist with strong ServiceNow expertise. Responsibilities Initially, the role will be mainly operational and execution focused. Depending on how quickly the person develops and handles the core administrative workload, the scope could evolve. Think about process streamlining, automation, and the migration to the new ServiceNow instance. Focus areas ITIL domains: CI, Asset, and Configuration Management (CMDB) Some involvement in Change Management ServiceNow experience is mandatory ITIL v4 or v5 certification required -