About this role
We're seeking an experienced and driven Senior Workforce Planner to lead end-to-end labour supply chain execution across key fulfilment centre sites. This is a high-profile, newly created role at the heart of Amazon Australia's rapid operational growth. As our network scales at pace, this is a rare opportunity to join at a pivotal moment and directly shape how we build and sustain the workforce behind it. This role blends strategic workforce planning with hands-on hiring event delivery, agency management and business partnership. You will implement solutions that achieve business objectives, manage high volumes of work with minimal supervision, anticipate problems, and drive results in a fast-paced environment. The ideal candidate is equally comfortable analysing labor forecasts and conversion metrics as they are running large-scale new hiring events. You will serve as a trusted advisor to site leadership and a key connector between HR, Operations, and external staffing partners. This role would be based at either the Ravenhall, Dandenong, Mulgrave or Craigieburn Fulfillment Centre with travel required to various locations within your assigned region (up to 25%). Key job responsibilities • Partner with Operations and Finance leaders to align labour strategy, plans, and mitigate risk • Monitor labour market health and provide advanced insights into changes that will affect the business • Manage and build strategies to optimise candidate cycle time, conversion rates, and applicant funnel metrics to benchmark • Serve as the lead to pre-plan, execute, and audit New Hiring Events (NHEs) based on labour projections to meet demand and fill on time • Responsible for onboarding and partnering with recruitment teams in hiring associates based on business forecasts • Manage labour supplier relationships, associated KPIs, delivery of standard work, and forecasting • Partner with staffing agencies to leverage sourcing channels and develop talent communities • Drive engagement initiatives: New Hire Buddy/mentoring programs, Voice of Employee, Round Tables, and Rewards & Recognition • Drive continuous improvement and innovation across WFS processes