About this role
Job Description Job DescriptionCustomer Service (about 10hrs/week)
• Answer emails and phone calls from customers re: Product inquiries, Order requests • Prepare Quotes and sales Orders • Forward calls and emails to appropriate staff • Assist with walk-in customers • communicate effectively with onsite Warehouse staff Bookkeeping: Accounts Receivables (about 6-8hrs/week)
• Apply direct deposit payments - daily • Apply "walk-in" credit card payments - daily • Apply "online credit card" payments - weekly • Prepare cheque deposits for bank - weekly • Apply PayPal payments - monthly • Communicate with custom ers regarding payment discrepancies (ie double payments and credits on account) Soft Collections
• Email statements • Email gentle reminders if amounts past due Accounts Payable (Enter invoices ito Sage - weekly (invoices are initially verified by manager)