About this role
*Overview*
We are seeking a detail-oriented and professional Part-Time Medical Office Assistant (MOA) to join our healthcare team. This role is essential in providing excellent administrative support within a busy Physiotherapy Clinic The ideal candidate will have experience with electronic medical records, front desk operations, and office procedures. This position offers an opportunity to work in a collaborative environment, supporting both patient care and administrative functions.
*Duties*
* Greet patients and visitors in a courteous and professional manner at the front desk * Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages * Assist with check-in and check-out procedures using electronic medical records * Verify patient information, update records, and ensure data accuracy within EMR platforms * Collect insurance information, process payments, and handle billing as needed * Prepare patient charts and documentation for appointments or procedures * Support clinical staff with administrative tasks to ensure smooth office operations * Maintain a clean and organized reception area, ensuring compliance with privacy regulations
*Requirements*
* Prior experience as a Medical Office Assistant preferred * Proficiency with electronic medical records systems * Knowledge of medical terminology and healthcare documentation standards * Strong office experience including front desk duties and administrative support * Ability to manage multi-line phone systems efficiently * Excellent organizational skills with attention to detail * Ability to work independently and as part of a team in a fast-paced environment * Prior experience working in medical offices is highly desirable * Strong communication skills and professionalism in patient interactions
Pay: $19.00-$21.00 per hour
Benefits: * On-site parking
Ability to commute/relocate: * Langley, BC V3A 8L7: reliably commute or plan to relocate before starting work (required)
Experience: * office administration: 1 year (preferred)
Work Location: In person