About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Work site environment: Non-smoking. Air conditioned. Work setting: Rural area. Hotel, motel, resort. General office. Budgetary responsibility: 0 - $100,000. Tasks: Develop and implement policies and procedures for daily operations. Supervise staff. Negotiate with suppliers for the provision of materials and supplies. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare marketing plans. Implement marketing activities. Arrange for and oversee maintenance activities. Address customers' complaints or concerns. Assist clients/guests with special needs. Establish work schedules. Organize and maintain inventory. Supervision: 3-4 people. 5-10 people. Computer and technology knowledge: MS Word. Central reservation system (CRS). MS Access. MS Excel. MS Office. MS Windows. Google Drive. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Combination of sitting, standing, walking. Standing for extended periods. Large workload. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Team player. Experience: 7 months to less than 1 year. Employment terms options: Evening. Day. Support for newcomers and refugees: Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Support for Veterans: Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.) .