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I.T. Systems Administrator @ REN

Phoenix, AZOnsiteFull-time
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About this role

About Renaissance Financial Renaissance Financial is a comprehensive financial services firm with locations in St. Louis, Overland Park, Omaha, Phoenix, and Salt Lake City. Our Mission: Using creative business and personal planning, we help our clients achieve financial freedom… one opportunity at a time. Our true team approach and entrepreneurial atmosphere set us apart from other firms in our industry. Joining our close-knit team at Renaissance Financial will inspire professional growth through numerous opportunities while creating a lasting impact on our organization and community. We support and reward our staff through team outings and industry leading benefits because we sincerely care about the well-being of our team members.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The mission of this full-time position is to provide exceptional support to our Advisors, Assistants, and Staff. The Systems Administrator is responsible for supporting and evolving a modern Microsoft 365-based environment, with a focus on cloud-first identity, security, and endpoint management. The Systems Administrator will play a key role in our ongoing transition from hybrid infrastructure to a fully cloud-managed environment over the next 3–5 years. This includes driving improvements in automation, security posture, and end-user experience across the organization.

Primary Responsibilities:

• Ability to assess technology needs/requirements and develop solutions to effectively meet them.

• Assist with maintaining security solutions including Microsoft Defender suite and email protection

• Support and manage endpoints via Microsoft Intune (device compliance, app deployment, policy enforcement

• Administer and support Microsoft 365 (E5) environment including Exchange Online, Teams, SharePoint, and OneDrive.

• Administer and troubleshoot Microsoft Entra ID, Active Directory, Group Policy, and hybrid identity environments.

• Assist with identity and access management, including Conditional Access, MFA, and security best practices.

• Provide Tier 1 and Tier 2 support for Advisors, Assistants, and Staff, while serving as an escalation resource for more complex technical issues.

• Develop automation using PowerShell and Microsoft Graph to improve efficiency and reduce manual tasks.

• Ability to come up to speed with new technologies quickly.

• Other duties may be assigned to meet the business needs.

Essential Characteristics:

• Respectful and calm demeanor with the ability to work independently.

• Personable and supporting Advisors, Assistants, and Staff technology needs.

• Resourceful with the ability to solve technical problems.

• Excellent initiative, attentiveness, and the ability to learn quickly.

• Education, Training & Experience:

• Associate's degree or equivalent.

• 4 years of experience providing network and computer support services to small and medium-sized businesses.

• Certifications in Microsoft Products, A+, Net+, Sec+ (preferred)

• Experience working with Microsoft technologies including Windows 11, Windows Server, Microsoft 365 product

• Experience with virtualization technologies including Hyper-V and cloud infrastructure concepts.

• Experience in infrastructure or cloud projects in an MSP or enterprise environment (preferred)

• Microsoft Intune administration (preferred)

• Microsoft Entra ID administration (preferred)

• Automation, PowerShell, or scripting experience (preferred)

• SaaS administration (preferred)

Computer Equipment & Software: Renaissance's Technical Environment:

• Microsoft 365 E5

• Microsoft Entra ID

• Microsoft Intune

• Microsoft Defender

• Exchange Online

• Microsoft Teams

• SharePoint Online

• OneDrive for Business

• Windows 11

• Windows Server

• Hyper-V

• PowerShell

• Microsoft Graph

Working Conditions:

• Professional office environment.

• Standard work week of 40 hours per week.

• This position occasionally works overtime.

• This position occasionally involves travel.

• We are committed to providing an accessible work environment. If you need accommodations during the application or employment process, please let us know.

Benefits and Incentives:

• Employer provided 401k contribution (up to 10% based on team member eligible compensation annually).

• Employer Paid Medical Insurance.

• Potential for Annual Variable Compensation and Bonuses.

• Employer Licensing Coverage and Growth Opportunities.

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