About this role
Responsibilities Include:
• Answering all incoming phone lines categorized as “dispatch” and receiving, processing, and dispatching emergent and non-emergent ambulance requests, scheduling pre-scheduled requests and special events for the company, and processing other information as necessary
• Processing emergent and non-emergent ambulance requests in a manner according to Standard Operating Procedure
• Entering and updating the Computer-Aided Dispatch (“CAD”) system