About this role
RESPONSIBILITIES + AUTHORITIES:
• Travel and visit local properties and vendors to conduct outside calls, promote the hotel, and review competition
• Regulate appropriate copying and distribution of department's correspondence
• Maintain professional and upkept office space for clients
• Conduct meaningful and holistic tours of hotel and banquet facilities
• Assist Director of Sales in the development and update of the hotel-level business plan
• Respond and interact with guests and clients in a friendly manner. Follow up to ensure satisfaction
• Always provide a professional image through appearance, dress, and behavior
• Follow company policies and procedures and department SOP's and effectively communicate them to others
• Knowledgeable of hotel property, amenities, area attractions, and transportation
• Support all Hotels and/or Company initiated Guest and Associate Programs (i.e., Catch me at my Best, Ollie Awards, Heart of the House Olympics, etc.)