About this role
Essential Job Duties:
· Greeting patients professionally both in person and on the phone
· Quickly answering or properly referring questions and issues
· Optimizing provider schedules and patient satisfaction with efficient scheduling
· Notifying providers of patient arrivals
· Comforting patients by anticipating anxieties and effectively answering questions
· Ensuring availability of treatment information by retrieving and updating patient records
· Verifying financial records and collecting patient charges while filing and expediting third-party claims
· Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Education:
· High School Diploma or equivalent required.
· 1 – 2 years' experience in medical or related field.
Additional Requirements:
· Knowledge of medical terminology and procedures, knowledge of health insurance industry practices and/or medical billing procedures.
· Experience with medical scheduling/billing systems preferred.
· Exceptional customer service, interpersonal skills, and communication skills
· Proficiency of electronic records systems preferred. Must have strong data entry skills.
· Must be able to complete tasks with a high-degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions.
· Must demonstrate ability to analyze data and resolve complex problems.
· Must have the ability to work independently while managing time and workload appropriately.
Schedule: Monday - Thursday 2-7pm, Friday's 2-5pm and some possible Saturday's if needed.
Job Type: Part Time
Remote: None